Cancelling RCI Exchanges... How Best to Do?

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Per my PM, I have sent an email to the rep who helped straighten out my last switch. Hopefully she is still there.

[jlwquilter Senior Member Find all posts View Profile Close jlwquilter]

Per my PM, I have sent an email to the rep who helped straighten out my last switch. Hopefully she is still there.

That's great. I think we'd all appreciate a better understanding of how trade power is calculated in a cancellation situation.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

You have an email and a PM.

[buff Senior Member Find all posts View Profile Close buff]

Canada, Indiana, Ireland, etc. I would be calling until I find that special VC who is willing to bend the rules.

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Canada, Indiana, Ireland, etc. I would be calling until I find that special VC who is willing to bend the rules.

I thought RCI closed down the Ireland call center about 2 years ago, at least for USA calls. A pity really as I loved when I got them and made a point of calling when I would.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Yeah, I too loved it when someone with a thick Irish brogue answered. If they closed it down it was probably because those Guides were too friendly and accomodating.

The gal that helped me straighten out my last bungled switch has agreed to help out here, so I'm looking for this to get resolved positively, if it can be.

[buff Senior Member Find all posts View Profile Close buff]

Im sure they closed the Ireland office, im so confused with those accents, the worse her my amigos from mexico.

[jlwquilter Senior Member Find all posts View Profile Close jlwquilter]

I have an update:

I got a call from JLB's contact at RCI. A very nice woman, very upbeat, positive and willing to help all she could. In the end I cancelled both exchanges, was totally happy in how the cancellation was handled, and she did a quick look-see and I can pull the Disney resorts I desired with the week I was worried about (I am holding off excxhanging, hoping for a 2 bed unit for the time frame we want). So I am very happy with the resolution of something that was totally my doing. THANK YOU JLB!

I did ask the lady about how the returned trade power works. While I didn't get an exact formula (nor was I expecting one but it would have been nice!), she said it is primarily driven by the original trade power the week had (which is mostly driven by deposit date and desirability of the week). It is lessend by how close to the exchange use date you cancel - the earlier you cancel, the better for returned trade power. The use date of the original week is not a factor. She indicated that the length of time the weeks was tied up with the now cancelled exchange isn't really a factor either.

It's a relief to me to have this done. Now I can stop torturing myself by looking at airfares - which did decrease to slightly below what I was looking at in the begiinning!

Thanks again to everyone who has helped me with the whole expereince. I learned alot!

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

You're welcome, and thanks.

Incidentally, as I was looking through old stuff for the II thread a little while ago I noticed that I had cancelled an II exchange. Here is the correspondence I had concerning it:

Dear Mr (Me)

Confirmations made through Interval International are final. However, we will
make an exception and when doing so, since the week is returned, it is only good for one year.

Sincerely

Interval International
MC/

____________________Reply Separator____________________
Subject: Re: Re:809???: exchange - comment
Author: "(Me)" <jb23@home.com>
Date: 4/26/01 9:15 PM

Yeah, I'd still like to know the answer to that.

----- Original Message -----
From: <customerservice@interval-int.com>
To: <jb23@home.com>
Sent: Friday, April 13, 2001 4:02 PM
Subject: Re:809???: exchange - comment


> Thank you for your recent e-mail. Unfortunately, due to computer error,
we did
> not receive your message when it was originally sent. However, we did
receive
> the message today. If you are still in need of a response to the issue
> indicated, please reply to this message along with the original message
sent.
>
> If you are no longer in need of a response regarding this issue, please
> disregard this message.
>
> We apologize for the delay in response.
>
> Interval International
> MC/
> Submitted by: (Me)
> Member Number: 809???
> Source: iworld
> Department: exchange
>
> I called today to see what we would "lose" if we cancelled an exchange. I
was
> told we would lose the exchange fee, plus the week we used to trade for
the
> exchange would only be good for one year from the date of cancellation.
My
> question is, "Why would a week that originally would be good to use for an
> exchange until July of 2004 now only be good for the next year?"

[bnoble Senior Member Find all posts View Profile Close bnoble]

It is lessend by how close to the exchange use date you cancel - the earlier you cancel, the better for returned trade power. The use date of the original week is not a factor. She indicated that the length of time the weeks was tied up with the now cancelled exchange isn't really a factor either.

That is really really good to know.

"Why would a week that originally would be good to use for [ a really long time ] now only be good for the next year?"

I've wondered that too, but them's the rules in II. The T&Cs are pretty clear on this point. I've given up trying to figure out why the rules are the rules. As they say in The Village, Questions are a burden to others; Answers a prison to oneself.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Guess that's why those close to me, and whom I do business with, are so stoop-shouldered and hunched over.

Questions are a burden to others.