is anyone else receiving a virus alert

[Lilliana Member Find all posts View Profile Close Lilliana]

I receive a virus alert when I go searching for a resort on RCI. I can usually key in the area and calendar and continue and for points reservation - I get to see a list of resorts, then I look at weeks inventory, key in the area, calendar and continue and I get back a message from my worksite that it's a virus alert and to close the window: this is the virus/malware it says I have encountered:

VirusName: "WW: Heuristic.HTML.Malware"
Url: "http://www.rci.com/RCI/GPN2/CDA/Functional/Navigation/GPN2_index"
File: "http://www.rci.com/RCI/GPN2/CDA/Functional/Navigation/GPN2_index"
File type: "text/html"

I called RCI - first guy told me I didn't know how to navigate the internet. Luckily I sent an email also and finally got a response, things I had already done though, clear out cache, open in new window and type rci.com, etc. It didn't help. This started when the company moved in a new symantec product. It was able to look at the availabilty of resorts 3 weeks ago.

Does anyone have any ideas??? or can help me?

TIA, Silvia

[bezerk Moderator Find all posts View Profile Close bezerk]

Sorry can't help but I am not getting that!

[katiemack Super Moderator Find all posts View Profile Close katiemack]

Silvia,
You may need to run your av program to be sure you have not been infected. There is a virus that goes around and pops up an alert, and then folks end up being sucked into buying a virus program.

Hopefully you have an up to date AV program such as McAfee....be sure it is up to date and run a full scan.

I have not had any problems such as you describe.

[billymach4 Super Moderator Find all posts View Profile Close billymach4]

RCI has malware on their site.

Silvia has Symantec End Point installed on her machine. Symantec is detecting a virus, RCI does not know their behind from their elbow! Her anitvirus is up to date. Trust me on that.

[billymach4 Super Moderator Find all posts View Profile Close billymach4]

This is the real deal!

Symantec Endpoint Protection - Wikipedia, the free encyclopedia

[Lilliana Member Find all posts View Profile Close Lilliana]

An update - the problem has been fixed not sure by whom but I am able to look at the RCI inventory for now without getting this alert.