Gold Advantage

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Can someone at DAE tell us when this goes in effect and how it will affect those of us that already have banked weeks and requests in with DAE for exchange? Can we remain members and get our requested exchanges with no annual fee?

It looks like we can "upgrade" to Gold for $39 at this time. At the end of explanations of benefits it states that going forward membership for Gold will be $89/year.

Thank you.

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Timeshares & Time Share Exchange Service-DAELive.com

For over 12 years Dial An Exchange has been in the business of conducting simple, no hassle exchange services for vacation owners. Over that time we have enjoyed strong growth throughout the globe adding value to the vacation ownership proposition worldwide.

Over the years we have learned a great deal from our members. We are constantly making adjustments, creating new products and offers and have now developed a premium membership option that adds more to your overall vacation ownership value than ever before.

At DAE we believe Vacation Ownership is a lifestyle. A lifestyle filled with travel, recreation and family fun. So when we decided to offer a premium membership package, we knew it had to be easy to use, online friendly, and full of meaningful benefits with significant value. What we came up with is a robust collection of benefits from a variety of partners to compliment your lifestyle most!

Introducing the new Dial An Exchange Gold Advantage program. This premium membership product is designed around the needs and desires of our member base. In building the Gold Advantage product we have created a truly comprehensive set of exchange and vacation lifestyle benefits that compliment the timeshare owner’s way of life. As a Gold Advantage member, you will enjoy benefits such as:

Priority Requests – We take your requests all day long, every day. We match these requests with incoming vacation weeks in the order these requests are received. Now, as a Gold Advantage member you go to the top of the list… the front of the line! So when deposited vacation weeks match your request you will be informed first.

Pricing Advantages - We know that overall cost savings are important to our members and we have also included a pricing advantage for Gold Advantage members:

10% off of every exchange - Get the same great service you are accustomed to as a free member of Dial An Exchange and get a discount on all of your exchange transactions!
10% off of any bonus week purchase – We offer bonus weeks at extremely discounted prices. These are last minute vacation stays (within 60 days of check in) that we make available to Dial An Exchange Members only. Now, Gold Advantage members can take 10% off of any bonus week price as it is listed online at Timeshares & Time Share Exchange Service-DAELive.com!
Advance Notice of Inventory Availability - Gold Advantage Members will have the ability to book new inventory postings for 14 days before it is posted to the general member base. Advance Notice ensures Gold Advantage members get an opportunity to book the newest inventory before it is released to general availability!

Great Lifestyle Benefits – We know you do more than just exchange. You LIVE! You travel on business, for fun, for a week or just a weekend getaway. You go out and have fun for a night or just a day with the family. Because we would like to offer more to our members, we have established partnerships that have enabled us to offer these exciting lifestyle benefits to our Gold Advantage members:

Discounted Cruise Product
DAE has partnered with a travel company that now offers DAE Gold Advantage Members the ability to buy discounted cruises on cruise lines like Royal Caribbean, Norwegian Cruise Lines, Holland American Cruise Lines and more. DAE will offer a specific listing of cruise itineraries at discounted prices that have been negotiated specifically for Gold Advantage members only.

Escorted Tour Product
The same travel partnership also enables DAE to offer Gold Advantage Members the ability to purchase escorted tour products by companies like Globus, Trafalgar and Cosmos. Escorted tours can save you up to 40% off the price of travelling the same itinerary on your own because tour operators negotiate low group rates on everything from hotels to sightseeing, and pass the savings on. Because tour operators include so much in one price, it's easy to budget for these tours products. And escorted tours include the services of a tour director with years of experience to help you discover more sights than you might ever find on your own.

Golf Discounts
Gold Advantage members will receive a members-only savings of up to 50% on everything from clubs and balls to lessons and play. Just browse the savings directory included in your new membership package and head for the course. There are hundreds of courses listed Nationwide!

Hotel Discounts
A members-only savings of up to 50% off everything from retreats at cozy getaways to extended stays at fine hotels! With hundreds of hotels listed you won’t have trouble finding discounts on stays anytime. This is a nationwide discount program and members receive a directory of participating hotels.

Recreation Discounts
A members-only savings of up to 50% off at fun centers, museums, theme parks, major league sporting events and more. Add an entertaining experience to one of your exchange vacations or use the benefit at home for days or nights “out with the family”! This benefit is delivered with a directory of hundreds of participating providers nationwide.

Online and In-Store Retail discounts
From clothing and electronics to books and bedding, members can save up to 50% on the things they buy every day at thousands of participating brands – both in-store and online. Best of all? There’s no limit to how much you can save.

Dining Discounts
Members enjoy up to 50% off at thousands of dining locations nationwide. From pizza and burgers to the finest in French cuisine, this benefit offers an incredible range of tasty savings for everyone.

National Movie Discounts
Gold Advantage members can enjoy the “star treatment” with big savings on movie tickets and DVD rentals.

24 Hour Phone Concierge Services
This is a set of services delivered via a 24 hour service hotline. This hotline can help any traveler with 24 hour worldwide emergency assistance with:

Replacement of Medication and Eyeglasses
Emergency Cash Transfer
Interpretation/Translation services
Worldwide Medical information
Medical Referral services
Emergency message relay
Embassy and Consular Services

All of these benefits are now available to you for $89. BUT sign up in February, 2009 and join for an introductory price of only $39 per year. That’s more than a 55% savings if you join now! A low price that pays for itself in just one or two transactions!

Click on the orange UPGRADE button at the top of this page to order, or if you have additional questions.

Call us at "800-468-1799"

[jgirvine Senior Member Find all posts View Profile Close jgirvine]

All current requests are "Gold"

I talked to Donita at DAE today. (I love her)

I asked her about some of my concerns. Anyway, I just got an email from her letting me know that any current requests are considered "Gold".

Good, I think that is very fair.

Gin

[infousadae Industry Representative Find all posts View Profile Close infousadae]

Hello!

Thanks for your inquiry.

Gold Advantage is an upgrade OPTION. You do not have to become a member and we will ALWAYS have a free member option available.

As for requests, Gold Advantage doesn’t affect members who already have requests in the system – we are treating all existing requests as Gold requests. But moving forward, Gold Advantage requests made will carry a priority in the queue for fulfillment. This benefit simply puts a priority on requests placed by a Gold Advantage Member. This is just like an amusement park priority pass! Some folks pay $80 per person to get into the amusement park – some elect to pay an extra $50 to bypass long lines in the amusement park. Regardless, we also consider how long ANY member has been waiting for a requested week to come in as well as whether or not the member has a deposit in our system against those requests.

Please feel free to post any other questions we can answer - thanks again!

[Spence Super Moderator Find all posts View Profile Close Spence]

Hello!

Thanks for your inquiry.

Gold Advantage is an upgrade OPTION. You do not have to become a member and we will ALWAYS have a free member option available.

As for requests, Gold Advantage doesn’t affect members who already have requests in the system – we are treating all existing requests as Gold requests. But moving forward, Gold Advantage requests made will carry a priority in the queue for fulfillment. This benefit simply puts a priority on requests placed by a Gold Advantage Member. This is just like an amusement park priority pass! Some folks pay $80 per person to get into the amusement park – some elect to pay an extra $50 to bypass long lines in the amusement park. Regardless, we also consider how long ANY member has been waiting for a requested week to come in as well as whether or not the member has a deposit in our system against those requests.

Please feel free to post any other questions we can answer - thanks again!

For us lazy oafs who have multiple deposits in DAE and don't currently have a request, wouldn't it be sensible to "grandfather" those deposits into Gold???

[infousadae Industry Representative Find all posts View Profile Close infousadae]

Hello Spence,

I don't think I understand your question. Deposits are not effected by Gold Advantage per se. Only the requests. All deposits are valid ongoing....

Do you need to submit requests against those deposits?

We don't typically receive requests for every deposit made. Only a percentage of total deposits are accompanied by requests and we also have several requests that come in without a deposit.

I'm not sure I have helped? Give us a call for a specific scenario regarding your particular account - we can help.

Thanks

[Spence Super Moderator Find all posts View Profile Close Spence]

Hello Spence,

I don't think I understand your question. Deposits are not effected by Gold Advantage per se. Only the requests. All deposits are valid ongoing....

Do you need to submit requests against those deposits?

We don't typically receive requests for every deposit made. Only a percentage of total deposits are accompanied by requests and we also have several requests that come in without a deposit.

I'm not sure I have helped? Give us a call for a specific scenario regarding your particular account - we can help.

Thanks

I wasn't being nebulous. I have deposits that, when requests are made, would have been whereever they would be in the queue. NOW, that I am not Gold, these deposits already made with you and their associated requests when made will not go in first come - first served, they will go behind all the Gold requests. I say again, for us lazy oafs who have multiple deposits in DAE and don't currently have a request, wouldn't it be sensible to "grandfather" those deposits into Gold??? meaning they should be treated as if they were Gold or under the old rules from when they were deposited.

[infousadae Industry Representative Find all posts View Profile Close infousadae]

Hello,

Only requests that are currently in the queue are being considered Gold Advantage requests.

If there is no current request, you need to enter them in now.

Again, deposits do not equal requests.

But in any case we will work with all members on a case by case basis. Give us a call and we can help.

Thanks

[Spence Super Moderator Find all posts View Profile Close Spence]

Hello,
Only requests that are currently in the queue are being considered Gold Advantage requests.
If there is no current request, you need to enter them in now.
Again, deposits do not equal requests.
But in any case we will work with all members on a case by case basis. Give us a call and we can help. Thanks

So the DAE answer to the question was NO.
for us lazy oafs who have multiple deposits in DAE and don't currently have a request, wouldn't it be sensible to "grandfather" those deposits into Gold???

[timetraveler Member Find all posts View Profile Close timetraveler]

For us lazy oafs who have multiple deposits in DAE and don't currently have a request, wouldn't it be sensible to "grandfather" those deposits into Gold???

For those of us who were not quite so lazy, but who didn't see this coming, and therefore put in pie-in-the sky requests that will likely not be confirmed, wouldn't it be good business practice for DAE to grandfather into Gold, all requests, past and future, made against those deposits that were already in the system before Gold Advantage changed the rules?

[timetraveler Member Find all posts View Profile Close timetraveler]

All of these benefits are now available to you for $89. BUT sign up in February, 2009 and join for an introductory price of only $39 per year. That’s more than a 55% savings if you join now!

Does this mean $39 for the first year, or $39 "per year" for now and the future?

[infousadae Industry Representative Find all posts View Profile Close infousadae]

Just give us a call, we can always work issues out on an individual basis.

Or make an online request this month. We will make sure to treat the requests we receive this month as Gold Advantage requests.

Thanks for the feedback - we're listening!

[Spence Super Moderator Find all posts View Profile Close Spence]

Just give us a call, we can always work issues out on an individual basis.

Or make an online request this month. We will make sure to treat the requests we receive this month as Gold Advantage requests.

Thanks for the feedback - we're listening!

Now that is a more reasonable answer to the situation.

[timetraveler Member Find all posts View Profile Close timetraveler]

Did you miss this question?

All of these benefits are now available to you for $89. BUT sign up in February, 2009 and join for an introductory price of only $39 per year. That’s more than a 55% savings if you join now!

Does this mean $39 for the first year, or $39 "per year" for now and the future?

[infousadae Industry Representative Find all posts View Profile Close infousadae]

Hello,

The $39 one year membership price is a promtional price. We have set a retail price on it of $89. The promtional price is in effect for the month of February, maybe longer.

The renewal price at the end of the year will most likey be $49. Renewal members will not require membership card or handbook that the first time buyers get thus a lower price.

Thanks!

[kennyw Senior Member Find all posts View Profile Close kennyw]

"Priority Requests – We take your requests all day long, every day. We match these requests with incoming vacation weeks in the order these requests are received. Now, as a Gold Advantage member you go to the top of the list… the front of the line! So when deposited vacation weeks match your request you will be informed first."

Some questions come to mind....

1. Does this really mean what it says. Does the request "go to the front of the line" ahead of existing GA requests? Or just ahead of non-GA requests?
2. Can a GA member change a requested resort/location or must the original request be cancelled and a new one established?
3. If a GA member changes a request does it maintain any priority by the date of the original request or does the change establish a new priority date?
4. Does the strength of the deposit have any bearing on the priority of the request?