upgrade fee - from a 1BD/4 to a 1BD/6

[rentaweek Posting Member Find all posts View Profile Close rentaweek]

Why does Platinum Interchange always charge $97 upgrade fee for exchanging from a 1BD/4 to a 1BD/6 without considering the quality of the resort?

I deposited a gold crown resort week and could not exchange to an average resort without paying $97 additional fee!

[Platinum Interchange Industry Representative Find all posts View Profile Close Platinum Interchange]

Upgrades

Platinum Interchange allows the flexibility to upgrade your exchange: A) To a larger suite (based upon occupancy guidelines), B) Travel during a Federal Holiday* week (including Easter), and/or C) Utilizing a second weekend.
Upgrades are subject to availability. If options A., B. and/or C. apply to your exchange, you are required to pay an upgrade fee and additional upgrades fees, as applicable. For example, if you want to exchange from a Studio Suite (occupancy two/sleeps two) into a Studio Suite (occupancy four/sleeps four), then one upgrade fee will apply (option A.). If during this same exchange you also want to travel during a Federal Holiday, like Veterans Day, then you are required to pay another upgrade fee (option B.). In this example provided, hereto, your one exchange would then be subject to two upgrade fees (options A. and B.); in addition, to the exchange fee. Please refer to the Terms and Conditions for additional information. All information is subject to change and may vary per resort. Certain restrictions may apply depending upon the Resort-contact Platinum Interchange for further information.

This information is on the Exchange Info page on the Platinum Interchange website.

Thank you!

[rentaweek Posting Member Find all posts View Profile Close rentaweek]

Hi Sandra,

You did not answer my original question:

"Why does Platinum Interchange always charge $97 upgrade fee for exchanging from a 1BD/4 to a 1BD/6 without considering the quality of the resort (from a gold crown resort to a lower quality resort)?"

It looks like Platinum Interchange is not taking the quality of the resort into account.

[Platinum Interchange Industry Representative Find all posts View Profile Close Platinum Interchange]

You are correct. Thank you for reviewing the Exchange Info page on the Platinum Interchange website. Platinum Interchange only charges the upgrade fee for a Larger Suite, traveling over a Federal Holiday or utilizing a second weekend. Platinum Interchange no longer charges upgrade fees for Seasons or Ratings. Please let me know if you have other questions.