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  • #46
    Originally posted by Mark @SFX View Post
    Hi Kevin - If you would be kind enough to email your full name and account number at accounts@sfx-resorts.com attn: Mark, I will have the $50 refunded.

    It is my understanding, we don't actually display availability online for our Mayan inventory. Typically what is viewable online are week that are around 2 - 90 days in advance we have no oustanding request for, for exchanges or Bonus Weeks. In most instances, Bonus Weeks and Exchange Weeks need to have a Request placed for them.

    I understand your thoughts on pricing, however, around 82% of Members request Bonus Weeks on average from 1-6 months in advance. For them the pricing is way less. For those requesting more than 6 months in advance, it's a little more but still way below market rates. The weeks were incorrectly priced by having the same price 30 days in advance and up to one year in advance. It is now more fairly priced and for most people, they will be paying less.

    Am curios.... the RCI certs for $199, can you request a Bonus Week like an exchange week for those certs? or is it leftovers 90 days or less whatever is just sitting there?

    Look forward to your email, and appreciate your business.

    Thanks,
    Mark @SFX
    Member Communications
    I sent the email a few days ago, just an FYI.
    Thanks for checking into it.

    For the RCI certs, I've never actually bought any, but here's the link:
    http://www.resortcerts.com/perks/home

    From what it sounds, the inventory varies it seems.

    I've never had to use that many weeks that I needed it, plus I'm kinda picky about where I go.

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