Problem with HGVC rejecting depsoit

[vandesa Member Find all posts View Profile Close vandesa]

I Deposited HGVC Club season deposits for years into SFX. Had one rejected just today. Tracked down HGVC response after about 1 + hours on the phone.

HGVC is tell me that HOME deposits ONLY from now on deposited into SFX.

Can someone at SFX with contacts at HGVC verify that things have really changed?

I'm not really trusting HGVC, because I had to spend 45 mins convincing them that such a thing was possible, and I was NOT confused and didn't understand. Love it when HGVC Elite call center assumes your an idiot to start with. NOT.

Thanks

[Mark @SFX Industry Representative Find all posts View Profile Close Mark @SFX]

I Deposited HGVC Club season deposits for years into SFX. Had one rejected just today. Tracked down HGVC response after about 1 + hours on the phone.

HGVC is tell me that HOME deposits ONLY from now on deposited into SFX.

Can someone at SFX with contacts at HGVC verify that things have really changed?

I'm not really trusting HGVC, because I had to spend 45 mins convincing them that such a thing was possible, and I was NOT confused and didn't understand. Love it when HGVC Elite call center assumes your an idiot to start with. NOT.

Thanks

Vandesa - Thank you for your post. I have replied to you in a private message.

If you have further questions, I will be delighted to respond.

Thanks,
Mark @SFX
Member Communications