Unconfigured Ad Widget

Collapse

Unconfigured Ad Widget

Collapse

Announcement

Collapse
No announcement yet.

Additional Comments not saving?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Additional Comments not saving?

    Mark,

    When I put in my exchange request in your new fab interface, I added a specific resort request in the Additional Comments section... but the resort request (add'l comment) is not noted anywhere I can see online and when I tried to re-input it I got an error message...

    Do the 'Additional Comments' get saved elsewhere, even though they may not be reflected online?

    tia
    Avery

  • #2
    Originally posted by Avery View Post
    Mark,

    When I put in my exchange request in your new fab interface, I added a specific resort request in the Additional Comments section... but the resort request (add'l comment) is not noted anywhere I can see online and when I tried to re-input it I got an error message...

    Do the 'Additional Comments' get saved elsewhere, even though they may not be reflected online?

    tia
    Avery
    Hi Avery - any notes in the comments section are stored in our reservation system within your account attached to the request. They don't show online. Hope this helps.
    SFX Video

    Comment


    • #3
      Originally posted by Mark @SFX View Post
      Hi Avery - any notes in the comments section are stored in our reservation system within your account attached to the request. They don't show online. Hope this helps.
      Thanks, Mark.

      Comment


      • #4
        Mark, Please ask your tech people to make the "additional comments" show online. I find it confusing when they don't. I've had to call your office to verify that my comments were in my request because if they weren't, I might be confirmed into something I didn't want.
        See my timeshare photoshows

        Comment


        • #5
          Originally posted by Glitter View Post
          Mark,

          When I put in my exchange request in your new fab interface, I added a specific resort request in the Additional Comments section... but the resort request (add'l comment) is not noted anywhere I can see online and when I tried to re-input it I got an error message...

          Do the 'Additional Comments' get saved elsewhere, even though they may not be reflected online?

          tia
          Avery
          Hi Avery - the Additional Comments are stored in your account's Request Screen and are not viewable online. They are only viewable internally by the agents.

          Hope this helps...
          SFX Video

          Comment

          Working...
          X