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  • SFX Website issues

    New Website is great

    I thought maybe we can have a thread that addresses any website problems.

    Why aren't the resorts listed in alphabetical order?

    In the directory for So Cal
    You have 2 listings for the same resort
    Carlsbad Seapointe Resort
    Seapointe Resort

    In Hawaii
    I'm guessing you accept
    HGVC Hitlon Waikoloa? It's not listed

    Florida,
    Do you accept Marriott Horizons Orlando, it's not listed

  • #2
    I also think that the new website is great........

    When I looked at the directory, I was assuming that the resorts listed were resorts that you actually had available for exchange. Is that the case, or are those listings of resorts that you will accept? Or both?
    Angela

    If you change the way you look at things, the things you look at change.

    BTW, I'm still keeping track of how many times you annoy me.

    Comment


    • #3
      Originally posted by CaliDave
      New Website is great

      I thought maybe we can have a thread that addresses any website problems.

      Why aren't the resorts listed in alphabetical order?

      In the directory for So Cal
      You have 2 listings for the same resort
      Carlsbad Seapointe Resort
      Seapointe Resort

      In Hawaii
      I'm guessing you accept
      HGVC Hitlon Waikoloa? It's not listed

      Florida,
      Do you accept Marriott Horizons Orlando, it's not listed
      Hi Dave - thanks for the feedback. This Beta Version 1.0 was executed knowing there were some errors and is incomplete. There was a deadline for this beta launch with or without known errors that had to be met.

      There are still quite a number of resorts we accept and book that are not yet listed. We know some resort listings are not alphabetized, and certain regions need renaming, and some links don't yet work... etc.

      Before doing any more work on this, we want to hear feedback as to the general navigation and user interface experience from viewers. This discovery process will help us identify other errors and perhaps other suggestions for a better user experience. We are giving this a 14 day period for such feedback, then we will finalize phase 1 of this directory. (Leaving two more phases with additional tools and features to come).

      ..... and yes, we absolutely accept the two resorts you mention. They will be listed within a couple of weeks when we finalize phase 1.
      SFX Video

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      • #4
        Originally posted by ArtsieAng
        I also think that the new website is great........

        When I looked at the directory, I was assuming that the resorts listed were resorts that you actually had available for exchange. Is that the case, or are those listings of resorts that you will accept? Or both?
        Hi Angela - Thank you for your feedback.

        The resorts listed are the resorts we accept for deposits and exchange. The lists are incomplete and will be updated within 2 weeks.
        SFX Video

        Comment


        • #5
          Hi Mark,
          I see that Island Park village is in your directory!! Remember this thread? http://www.timeshareforums.com/forum...ad.php?t=18951 When did SFX come to their senses? What weeks will you be accepting? I just bought a float week there and need to know.
          Regards,
          Phil

          [Edit: just found the weeks that are acceptable here: http://www.sfx-resorts.com/qsg.html 1/15>3/30 and 6/1>97]

          Comment


          • #6
            Mark,
            It's difficult to find the link to the "Season Grid". I only found it in one place-after clicking on "Deposit a Week". Could you add another, more conspicuous, link?

            Regards,
            Phil

            Comment


            • #7
              Originally posted by I-DE-HO View Post
              Hi Mark,
              I see that Island Park village is in your directory!! Remember this thread? http://www.timeshareforums.com/forum...ad.php?t=18951 When did SFX come to their senses? What weeks will you be accepting? I just bought a float week there and need to know.
              Regards,
              Phil

              [Edit: just found the weeks that are acceptable here: http://www.sfx-resorts.com/qsg.html 1/15>3/30 and 6/1>97]
              Phil - thanks for your post. This may be an error. I will need to check with the operations manager.
              SFX Video

              Comment


              • #8
                Originally posted by Mark @SFX View Post
                Phil - thanks for your post. This may be an error. I will need to check with the operations manager.
                Don't say that!! It's a super popular resort. Close to Jackson Hole and really close to Yellowstone NP.

                Phil

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