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How long to wait for trade?

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  • How long to wait for trade?

    Hi Mark,


    I've posted here before and you were very helpful. For some reason my user name/pw were not recognized and I needed to re-register. Anyway...my question is this, we deposited our 2006 weeks in August 2005 and put in requests for exchange February 2006 - (five different areas, several resorts in each area over a period of six weeks in 2007).

    So far we've received no information about an exchange or any feedback whatsoever. I'm getting concerned now because our request is for May-July of 2007 and this is about the time we normally start looking at airfare, not to mention requesting vacation time from work at the beginning of the new year.

    I decided to call SFX to see if there was anything we could do to enhance the chances of an exchange, i.e. adding areas/resorts, changing dates etc. I didn't want to make any changes to our existing requests because I didn't want to 'go to the back of the line'. We left a message at SFX on Thursday and have not yet received a call back. Would it be better if we emailed or just added more requests online (without touching the existing requests)?


    Thanks in advance,

    Beth

  • #2
    Originally posted by BethH View Post
    Hi Mark,


    I've posted here before and you were very helpful. For some reason my user name/pw were not recognized and I needed to re-register. Anyway...my question is this, we deposited our 2006 weeks in August 2005 and put in requests for exchange February 2006 - (five different areas, several resorts in each area over a period of six weeks in 2007).

    So far we've received no information about an exchange or any feedback whatsoever. I'm getting concerned now because our request is for May-July of 2007 and this is about the time we normally start looking at airfare, not to mention requesting vacation time from work at the beginning of the new year.

    I decided to call SFX to see if there was anything we could do to enhance the chances of an exchange, i.e. adding areas/resorts, changing dates etc. I didn't want to make any changes to our existing requests because I didn't want to 'go to the back of the line'. We left a message at SFX on Thursday and have not yet received a call back. Would it be better if we emailed or just added more requests online (without touching the existing requests)?


    Thanks in advance,

    Beth
    Beth - thank you for your post. Last week we were overwhelmed with Members depositing at the last minute in time to respond to our 3 weeks for 1 Special Offer, and are behind with returning some calls.

    My recommendation would be to leave your existing request intact, and add others. However, without knowing the specifics of your requests it is difficult for me to accurately respond. So if you would be kind enough to private message me your name and account number, I can review your requests and give you a more complete assessment.
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    • #3
      Originally posted by Mark @SFX View Post
      Beth - thank you for your post. Last week we were overwhelmed with Members depositing at the last minute in time to respond to our 3 weeks for 1 Special Offer, and are behind with returning some calls.

      My recommendation would be to leave your existing request intact, and add others. However, without knowing the specifics of your requests it is difficult for me to accurately respond. So if you would be kind enough to private message me your name and account number, I can review your requests and give you a more complete assessment.
      Thanks Mark. I sent you a private message with the acct info.

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