Hi Mark,
I've posted here before and you were very helpful. For some reason my user name/pw were not recognized and I needed to re-register. Anyway...my question is this, we deposited our 2006 weeks in August 2005 and put in requests for exchange February 2006 - (five different areas, several resorts in each area over a period of six weeks in 2007).
So far we've received no information about an exchange or any feedback whatsoever. I'm getting concerned now because our request is for May-July of 2007 and this is about the time we normally start looking at airfare, not to mention requesting vacation time from work at the beginning of the new year.
I decided to call SFX to see if there was anything we could do to enhance the chances of an exchange, i.e. adding areas/resorts, changing dates etc. I didn't want to make any changes to our existing requests because I didn't want to 'go to the back of the line'. We left a message at SFX on Thursday and have not yet received a call back. Would it be better if we emailed or just added more requests online (without touching the existing requests)?
Thanks in advance,
Beth
I've posted here before and you were very helpful. For some reason my user name/pw were not recognized and I needed to re-register. Anyway...my question is this, we deposited our 2006 weeks in August 2005 and put in requests for exchange February 2006 - (five different areas, several resorts in each area over a period of six weeks in 2007).
So far we've received no information about an exchange or any feedback whatsoever. I'm getting concerned now because our request is for May-July of 2007 and this is about the time we normally start looking at airfare, not to mention requesting vacation time from work at the beginning of the new year.
I decided to call SFX to see if there was anything we could do to enhance the chances of an exchange, i.e. adding areas/resorts, changing dates etc. I didn't want to make any changes to our existing requests because I didn't want to 'go to the back of the line'. We left a message at SFX on Thursday and have not yet received a call back. Would it be better if we emailed or just added more requests online (without touching the existing requests)?
Thanks in advance,
Beth
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