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  • Upgrade Question

    Mark,
    I am a Gold member, and currently have a 2BR on deposit, and a request for an exchange that has not yet been fulfilled. I am considering upgrading to Platinum, and want to know, if I upgraded now:
    1) Would the Platinum benefits apply to the unfufilled request in terms of upgrade in size to a 3BR (if available), and reduced exchange fee ?
    2) Would the request then be seachable by me online to see what was available, at the same time my request was still in ?
    3) Would my position in the que change if I was now looking for a 3BR because of the upgrade in size, if available
    4)Is the search first option for potentially a second deposit available online at the same time that I'd be searching for what my existing deposit would bring
    5)Are bonus weeks, if I participated in future 3-1 deal, also searchable online ?

    By the way, in the relatively short time I've been a member and made one deposit, I've been very happy with what SFX has gotten for me on the two bonus weeks (Maui in April & Riviera Maya for Xmas week), and now just waiting for the non-bonus exchange. I am considering not bothering with RCI & II, both of which I'm a member of.
    Bill

  • #2
    Originally posted by cirkus
    Mark,
    I am a Gold member, and currently have a 2BR on deposit, and a request for an exchange that has not yet been fulfilled. I am considering upgrading to Platinum, and want to know, if I upgraded now:
    1) Would the Platinum benefits apply to the unfufilled request in terms of upgrade in size to a 3BR (if available), and reduced exchange fee ?
    2) Would the request then be seachable by me online to see what was available, at the same time my request was still in ?
    3) Would my position in the que change if I was now looking for a 3BR because of the upgrade in size, if available
    4)Is the search first option for potentially a second deposit available online at the same time that I'd be searching for what my existing deposit would bring
    5)Are bonus weeks, if I participated in future 3-1 deal, also searchable online ?

    By the way, in the relatively short time I've been a member and made one deposit, I've been very happy with what SFX has gotten for me on the two bonus weeks (Maui in April & Riviera Maya for Xmas week), and now just waiting for the non-bonus exchange. I am considering not bothering with RCI & II, both of which I'm a member of.
    Bill

    Bill - Thank you for your post.

    ............. if I upgraded now:

    1) Would the Platinum benefits apply to the unfufilled request in terms of upgrade in size to a 3BR (if available), and reduced exchange fee ?


    SFX: Yes, as long as you upgrade prior to the request being matched.


    2) Would the request then be seachable by me online to see what was available, at the same time my request was still in ?


    SFX: Not at this moment. We are currently writing code for Platinum Members to view our Sell Off list with the ability to book in real-time online.


    3) Would my position in the que change if I was now looking for a 3BR because of the upgrade in size, if available

    SFX: No. FYI... it is very rare 3 bedroom units become available for exchange. Those who own 3 bedroom units split them up into a two and a one, and deposit two weeks for two exchanges. Doesn't make any sense for them to deposit the whole unit and only get one week back when they can get two. That means another member gets either the one bedroom or the two bedroom deposits, but rarely the three.


    4)Is the search first option for potentially a second deposit available online at the same time that I'd be searching for what my existing deposit would bring

    SFX: No. Search first has a lower priority than those who Deposit First. Subject to availability, there is a priority "obligation" for us to perform for Deposit First Members.

    5)Are bonus weeks, if I participated in future 3-1 deal, also searchable online ?

    SFX: No. With other exchange companies, the only space you see online are weeks they have No-Requests for from their Members. There are those who may feel maybe those weeks aren't that desirable. If 80% of the timeshare world is requesting 20% of the best timeshare space, the 80% percentant may be what you see online, the 20% you don't see because there is always a queue for it, which means as soon as it's deposited, it's booked... and you don't see it sitting around. SFX specializes in that "20%", and this is why most of the time we have to search for weeks, because our customers expect the best space available in the system.

    Hope this helps...
    SFX Video

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    • #3
      Upgrade question

      Mark,
      With regard to

      We are currently writing code for Platinum Members to view our Sell Off list with the ability to book in real-time online

      will only the sell off list be searchable, or will it be available for other exchanges? If so, when do you anticipate this would be available?
      Bill

      Comment


      • #4
        Originally posted by cirkus
        Mark,
        With regard to

        We are currently writing code for Platinum Members to view our Sell Off list with the ability to book in real-time online

        will only the sell off list be searchable, or will it be available for other exchanges? If so, when do you anticipate this would be available?
        Bill
        Bill - The Sell-off list which is typically our last minute availability up to 45 days in advance, may be used for either an exchange, or you can simply rent it for the quoted price in the list. We give you the option. We hope to have this feature operational within 2 months.
        SFX Video

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