Owner Expiration Notice 1/31/2007

[BocaBum99 Super Moderator Find all posts View Profile Close BocaBum99]

Mark,

I just got the following email on Jan 12, 2007. I have a President's Day ski week that I have deposited in SFX in the past and evidently, you want it again. I was just going to cancel and rebook it, but for this email.

My question is what happens if I deposit this week? Since it is so close to checkin, will I have almost no trading power? Or, is my trading power independent of deposit date?

Also, will I get 3 weeks as the email suggests? I ask because I got 2 different answers when I called. The first person said I definitely will NOT qualify for ANY bonus weeks. The second person said I would qualify for A bonus week. And, the letter says that I CAN qualify for a 3 for 1. I qualified for the 3 for 1 last year. What is the actual truth?

It's tough to make a decision when I get so many different answers. Let me know.

Thanks,

Jim

---------------------------

THE SAN FRANCISCO EXCHANGE COMPANY - SFX Preferred Resorts

NEXT EXPIRATION DATE:***** JAN 31, 2007.

Your SFX account #: <my account number>


Dear <mr and mrs boca>,

With a qualified deposit of your 2007 Week/s, you can qualify for our 3
WEEKS for 1 Special Offer. Plus receive 1 year
extensions on any existing deposits.

Qualified Resort/s: <my ski resort>

Please review the details for the January 31, 2006 Deadline. Here are
the details, Terms & Conditions:

[Mark @SFX Industry Representative Find all posts View Profile Close Mark @SFX]

Mark,

I just got the following email on Jan 12, 2007. I have a President's Day ski week that I have deposited in SFX in the past and evidently, you want it again. I was just going to cancel and rebook it, but for this email.

My question is what happens if I deposit this week? Since it is so close to checkin, will I have almost no trading power? Or, is my trading power independent of deposit date?

Also, will I get 3 weeks as the email suggests? I ask because I got 2 different answers when I called. The first person said I definitely will NOT qualify for ANY bonus weeks. The second person said I would qualify for A bonus week. And, the letter says that I CAN qualify for a 3 for 1. I qualified for the 3 for 1 last year. What is the actual truth?

It's tough to make a decision when I get so many different answers. Let me know.

Thanks,

Jim

Hi Jim - thank you for your post. There is a very simple answer to this.

After reviewing the recordings... the first person you spoke with, advised you correctly by the book... "You do not qualify for the 3 weeks for 1". The reason being although your resort and season qualifies, your week starts in less than 45 days (which is part of the Terms & Conditions).

You chose to call a second time, and spoke with an Admin Supervisor. She reviewed your account, and also reviewed pending requests for your "President's Week" ski deposit in a very high demand ski area, and needless to say there is extremely heavy demand for the week, with other Members willing to travel on extreme short notice.

Because of the extreme high demand for a President's ski week, accordingly she offered you the 3 for 1 Special, expiring 1/28/07 to do something "Special" for you, and at the same fulfilling a very difficult request for another Member.

(If premium weeks are offered to us for deposit in less than 45 days prior to check-in, this is reviewed on a case by case basis . Depending on the supply vs. demand, the week may be accepted).

The Supervisor mentioned to you, if you could get a deposit form to us today (yesterday), we would credit your account with the 3 for 1. We faxed you the deposit form but unfortunately never received it back from you, regardless of the extended offer.

With regards to trading power with late deposits... obviously the trading power is less with a late deposit versus a deposit made further in advance. This is why we send promotional information to you months in advance, reminding you to deposit early. This helps generate an acceleration of deposits for fulfillment, and also maximizes your trading power. However, keep in mind advance deposits are just one of several components that make up your total trading power. This late your trading power would not be bad, simply not the highest. But then you can weigh the value of that up against our total package of the 3 for 1.

Hope this helps...

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

After reviewing the recordings...

Impressive!!

[BocaBum99 Super Moderator Find all posts View Profile Close BocaBum99]

Thanks for the clarification Mark. I think I got the answers I was seeking. Thanks for the special treatment. I didn't expect it and I do appreciate it.

By the way, your supervisor is terrific.

Jim