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While talking with Jennifer this week confirming a week at the Mayan Palace, she stated that I had travel insurance included as a Platinum member. However, the confirmation I received states "Timeshare Protector Travel Insurance is available as a pre-priced component of your vacation package. You have declined this coverage and fully ....etc." Do I automatically have the coverage as a Platinum member?
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Give me a place with 4 S's: Sun, sand, surf, & suds-Dale (from Illinois) -
We always use Travel Guard Insurance when we travel out of the country. -
Dale,Originally posted by zdxlc9p6
When did you become plat? If you scroll down this forum you will see where Mark answered my question about plat and travel insurance. It basically said if you became plat on or after 5/1/08 or if you added an additional year to your existing plat membership that it would be included at no cost. If this is the case with you-then ask them for a new confirmation. Mine said the same as yours but I asked for new one and they emailed it right away including the travel protection clause.
Hope that helps.Comment
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Thanks StressCadet,
I found & read your post. I have over 1 year to go on my membership & after reading the benefits of the program, not sure if it's worth renewing this early just to pick up the coverage. Give me a place with 4 S's: Sun, sand, surf, & suds-Dale (from Illinois)Comment
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I have the same situation...so I extended my platinum membership for a year and have asked for a new confirmation but have been told some dept. is still writing the additions..hmm...confused...anyway then I look at my account online and the i year has not been added on to my membership.....I have an email out to Scarlet regarding, but have not heard back yet, and since W/E, probably will not till next week...hopefully all this gets straightened out...
anyway I am holding off on more deposits until this is settled..one thing at a time LOL.Timeshare Addict - Mexico Travel Abounds - Happy Vacations!!Comment
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Bezerk - thank you for your post. Please email me at accounts@sfx-resorts.com with your name and account number, and I can follow up on this for you. Any members who joined or renewed after May 1, 08 will receive the Travel Protection coverage, and you will receive a certificate of coverage this week.Originally posted by bezerk
We are restructuring the Platinum Membership, and Travel Protection will continue as an "optional" and strongly recommended feature, pay as you go. Very shortly, we will be announcing additional benefits of Platinum Membership.
Hope this helps...Comment
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Thanks Mark for your attention to this. I did renew after May 1, 08 for another year to get the insurance. I sent you an email ( twice) as I have 2 email accounts and thought after sending that may cause more confusion. ...Timeshare Addict - Mexico Travel Abounds - Happy Vacations!!Comment
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Thought I should put in a post to let eveyone know that my issue has been resolved without delay, thanks to Mark & Scarlet.Timeshare Addict - Mexico Travel Abounds - Happy Vacations!!Comment
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Scarlet came through for me today also.Comment
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Still hoping she will come thru for me on my request. Guess the East Coast is a tough request.....(at Christmas)Comment
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I wish you luck funtime....probably everywhere is hard Christmas time...
Timeshare Addict - Mexico Travel Abounds - Happy Vacations!!Comment
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