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2007 Deposit Promotion?

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  • #31
    Mark

    It is now 5:15 MST and I have not received my e-mail yet. As I mentioned earlier I did not receive the latest sell-off list either. I have checked my member profile and everything is right and nothing is being blocked. I was receiving regular e-mails right up to the time we left on our vacation Apr 7.

    Lynn

    Comment


    • #32
      Originally posted by LynnW
      Mark

      It is now 5:15 MST and I have not received my e-mail yet. As I mentioned earlier I did not receive the latest sell-off list either. I have checked my member profile and everything is right and nothing is being blocked. I was receiving regular e-mails right up to the time we left on our vacation Apr 7.

      Lynn
      Lynn - thank you for your post. Please PM me your full name and registered email address. Please keep in mind not all resorts qualify for our 3 for 1. I will check the information and respond to you.
      SFX Video

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      • #33
        Deposit Verified

        Mark, I got a voice mail from you guys today that told me that my deposit had been verified. When I went online, my week is there but I see no bonus weeks. Will I see those later? What's the procedure?

        Thanks.

        Comment


        • #34
          Hi Mark

          deposited a week last Sunday, when I checked today, there was one bonus week, but I didn't see the Mexico week. Where should the Mexico week show ?

          Thanks

          Comment


          • #35
            Promotion

            Mark

            Read about the new promotion on TUG. Shouldn't I have received an email as a platinum member with a prime deposit week??

            I do get the sell-off lists.

            Comment


            • #36
              Originally posted by Holly
              Mark, I got a voice mail from you guys today that told me that my deposit had been verified. When I went online, my week is there but I see no bonus weeks. Will I see those later? What's the procedure?

              Thanks.
              Holly - Thank you for your post. Please login at www.sfx-resorts.com and check to see if they are in the Add/Cancel a request screen. In that screen you should see your Available Exchange Credits and your bonus weeks enabled and ready for transacting.

              With upcoming improvements to the login area, within a few weeks you will see both exchange weeks and bonus weeks in balance screen.
              SFX Video

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              • #37
                Originally posted by garytam
                Hi Mark

                deposited a week last Sunday, when I checked today, there was one bonus week, but I didn't see the Mexico week. Where should the Mexico week show ?

                Thanks
                Garytam - thank you for your post. Not all resorts qualify for the 3 for 1. Some will be 2 for 1 which is still a great offer. If you can pm me your full name and account number, I can check to see which offer your resort qualifies for.
                SFX Video

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                • #38
                  Originally posted by chs225
                  Mark

                  Read about the new promotion on TUG. Shouldn't I have received an email as a platinum member with a prime deposit week??

                  I do get the sell-off lists.
                  chs225 - thank you for your post. Not all resorts will qualify for the 3 for 1. If you could pm me your name and account number, I can check your account resort's entitlement.
                  SFX Video

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                  • #39
                    Originally posted by Mark @SFX
                    Hi Pat - if we receive your 2007 deposit on 7/1/2006... your Bonus Week will expire on 12/31/2007 (gives you about 1 1/2 years in which to use it).

                    Any 2007 deposits received in 2007 will have one year as of the date we receive the deposit in which to use the week.

                    Our policy is to reward those who deposit early with the greatest value and benefits.

                    Mark, now I'm really confused. According to your site, I have a week that expires in March of 2011, one that expires on 5/5/2007, and one that expires in 2009, (Which I assume is my deposited week). I was under the impression that, because I was depositing so early, that I would have until 12/31/2007 to use both of the bonus weeks. Please enlighten, and thank you.

                    Comment


                    • #40
                      Originally posted by Mark @SFX
                      Hi Pat - if we receive your 2007 deposit on 7/1/2006... your Bonus Week will expire on 12/31/2007 (gives you about 1 1/2 years in which to use it).

                      Any 2007 deposits received in 2007 will have one year as of the date we receive the deposit in which to use the week.

                      Our policy is to reward those who deposit early with the greatest value and benefits.
                      Hi Mark

                      I am turely confused now, I deposited on May 4, 2006, but my bonus week expires on May 4, 2007, not 12/31/2007.

                      Thanks
                      Gary

                      Comment


                      • #41
                        Originally posted by garytam
                        Hi Mark

                        I am turely confused now, I deposited on May 4, 2006, but my bonus week expires on May 4, 2007, not 12/31/2007.

                        Thanks
                        Gary
                        Gary - please pm me your name and account number, so I can review the transaction.
                        SFX Video

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                        • #42
                          Hi Mark

                          Just send you PM

                          Comment


                          • #43
                            Originally posted by Holly
                            Mark, now I'm really confused. According to your site, I have a week that expires in March of 2011, one that expires on 5/5/2007, and one that expires in 2009, (Which I assume is my deposited week). I was under the impression that, because I was depositing so early, that I would have until 12/31/2007 to use both of the bonus weeks. Please enlighten, and thank you.
                            Hi Holly - sorry for any confusion. There are a number of Members who deposited their 2007 weeks prior to the announcement of the Special Offer. At that time your deposits were defaulted to the standard one year expiration as of the day your week was received for the Bonus Week. It was not known at that time if there would be an extension to 12/31/07.

                            The Special Offer was launched only one business day ago, which included the 12/31/07 deadline. This week we are updating the accounts of those who deposited 2007 weeks prior to the Special Offer for their Bonus Week to have the 12/31/07 expiration.
                            SFX Video

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                            • #44
                              Hi Mark,

                              I am missing both the bonus weeks ( I do get both), I just PM you with my account info. They don't show up in the Add/Cancel page either. Thanks.

                              Betty

                              Comment


                              • #45
                                Originally posted by blr666
                                Hi Mark,

                                I am missing both the bonus weeks ( I do get both), I just PM you with my account info. They don't show up in the Add/Cancel page either. Thanks.

                                Betty
                                Hi Betty- We received the deposit today and it is still going through processing. Your resort hasn't verified your deposit information with us yet. Should be within a couple of days. Only after a resort has verified the deposit information does the Bonus Week credits appear in your account.

                                Hope this helps...
                                SFX Video

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