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Sinkhole causes evacuation at Summer Bay Resort.
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Sinkhole @ Summer Bay Resort near Orlando Florida Attactions
August 11, 2013
Sinkhole @
Summer Bay Resort
Is located on a secluded, private 64-acre lake, just minutes from the most popular attractions and activities in the Orlando area & about 6 quick miles from Walt Disney World® Resort.
Address: Route 192
25 Town Center Blvd
Clermont, Fl 34714
The property features a clubhouse, hotel units,
1, 2 and 3 bedroom condominium timeshares,
2 bedroom villas and houses with private pools
Have Questions about your up coming reservation?
Call the Resort directly at Phone: 352-242-1100
Toll-Free Reservations: 800-654-6102
Member Services: 800-654-6102
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We stayed there in a 3 br. in 2005. They are probably known more for the stand alone unit/houses with their own private pools.
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Our last stay there was 2005 and they were still actively selling and building back then, so I would imagine they have unsold units. Latest news is that the sinkhole is getting deeper but not be expanding surface wise.
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yeah, Summer Bay has three sections.
See, y'all. I told you timesharing is sinking.
This is where we met Ray and Darlene Harper, and he gave us a better tour than a sales weasel.
http://www.huffingtonpost.com/2013/0...&ncid=webmail1Last edited by JLB; 08-12-2013, 05:03 PM.RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick
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NTOA press release about how Summer Bay handled the aftermath..
On August 11, 2013, a natural event known as a “sinkhole” occurred at Summer Bay Resort in Clermont, Florida which impacted the resort, individual timeshare owners and timeshare exchangers. As large and small media outlets sought to cover the story over the last several weeks, some took it upon themselves to publish inaccurate information that was either taken out of context or unconfirmed by Summer Bay Management. As a result, owners contacted the NTOA to learn more about what measures were being taken to protect and preserve owner rights. The NTOA staff visited the resort and met with senior management to get an accurate accounting of events and to gain an understanding of the future plans for the affected area of the property. The following is an accurate portrayal of events and resolutions that may not have been published but both the NTOA and Summer Bay want owners and community to be aware of.
NTOA recognizes the entire staff at Summer Bay for taking exceptional actions regarding the safety and security of its guests staying at the resort during this period. Those impacted in the area of Building 104 and adjoining buildings were quickly evacuated by security when the sinkhole began. As a result of quick thinking and fast action, no one was injured and all owners and guests who were displaced were relocated either into other timeshare units on property or in some cases, to alternate accommodations off property.
Significant emergency cash was distributed for personal needs such as clothing and medicine and although there were no injuries, the Red Cross was brought on property to assist. Summer Bay also attempted to reconnect the guests with their vacation experience by providing free park and attraction tickets to families. They also took the unprescedented step of opening all food and beverage outlets on property to ALL guests at the resort for three (3) days following the incident.
It is important to note that during the first 48 hours after the event, company representatives met with each and every family to ensure everyone’s individual needs were met. The only items that were not covered out of pocket by the developer were laptops and jewelry and fortunately most of this was photographed, recovered and returned to the owners. At the time of this update, only three families still had minor claims still being addressed by Summer Bay and the developer is making any and all attempts to satisfy these owners as a few items were unrecoverable.
Going forward, owners of Building 104 are being invited back to Summer Bay for a complimentary 3 night stay so that they are allowed to inspect the property, have their questions fully answered and determine what is their best course of action moving forward. The NTOA has learned that there are three options specifically for these owners at this time.
Option #1-Allows the affected owners to transfer their ownership on a like for like basis with no additional payment or increase in annual maintenance fees
Option #2-Allows the owner to take advantage of an upgrade taking 100% of the equity of the prior ownership and some special discounts that the developer will be offering
Option #3-A cancellation of the property obligations and a small insurance payout that will be applied to any outstanding balance prior to write off and cancellation.
It’s important to note that the NTOA believes that Summer Bay took actions that go well beyond the legal requirement of a developer. The company and its employees have shown a care and concern for its extended owner family that takes the word “hospitality” at face value. We encourage members, owners and the community to learn more at http://www.summerbayresort.com or http://www.nationaltimeshareownersassoc.com
About NTOA
Started in 1997, The NTOA is the largest independent association serving the timeshare community in the United States. Originally formed as the Maryland Timeshare Owners Association, the NTOA is focused on timeshare owners and the issues related to their vacation ownership. For more information on NTOA, please visit www.nationaltimeshareownersassoc.commy travel website: Vacation-Times.org.
"A vacation is what you take when you can no longer take what you’ve been taking."
~Earl Wilson
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