OL's Global Access

[gjw007 Member Find all posts View Profile Close gjw007]

so far we have been happy with Global Access ( they even changed the point value of one of our weeks from 159000 to 175000, but of course they did not alert us in any way )
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our first "exposure" to the call center had to be escalated to the supervisory level due to the poor service given, hopefully, they have implemented changes which will prevent a similar thing "happening" to another Go Global member...

til then

lawgs

lawgs,

I can understand this as my points value also changed without any notification. The only way I found was in May when I asked for an updated members package (I also found that I could get free Internet at that point as well). One of my first exposures to Go Global actually connected me to RCI since they didn't know the answer. RCI couldn't figure out why I was forward as it was an internal question related to the resort. Hopefully the worst of those days are gone. In my opinion, Owner's Services needs more training and understanding of the resort. At least you weren't refused ontp the resort like I was when I first came last May. The guard insisted that I show that I had an ownership card, something that ceased to exist over 10 years ago. The only ownership card that you can get is the temporary blue card from members services so that when you stop by the resort when you are not staying there you will be entitled to your owners discount. Another topic

Gary

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I digressed above when I brought up Westgate.

But, the more you think about it, GA is what Westgate has had all along--Internal Trading and a Family of Resorts. It came with ownership--no one had to pay extra to get it.

There's really no reason for OL to charge for it, other than that they can.