Any feedback on Manhattan Club Service Fees?

[marybeach Junior Member Find all posts View Profile Close marybeach]

Has anyone got any recent feedback after staying at the Manhattan Club on the $25/$15 service charges? How are they explaining it and what are you really getting for it?

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

They are charging the fees, they are not explaining it. If you question the front desk they will ask you to call RCI or the hotel manager. And in case you missed the earlier threads on this, there is basically nothing being provided for the fee that wasn't being provided before, and that ain't much.

[Carolinian Super Moderator Find all posts View Profile Close Carolinian]

The best way to respond to these unethical fees is to barbeque Manhattan Club on your VEP report back to RCI. Give them a ''1'' in at least the ''Resort Hospitality'' and ''Check-in/Check-out'' catgories, if not across the board in all categories, and in the comments section explain your displeasure with their rip off fee. If reaction to their fee causes them to lose their numbers for Gold Crown status, then, hey, it is just their own darn fault!

[riverdees05 Platinum Contributor Find all posts View Profile Close riverdees05]

How much is the fee?

[jancpa Member Find all posts View Profile Close jancpa]

$175 per week for the 1 bedrooms and $105 per week for the studios.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

The staff is certainly feeling the pain. Tips are way down in view of the fees that are supposed to cover housekeeping and concierge, etc...

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

The best way to respond to these unethical fees is to barbeque Manhattan Club on your VEP report back to RCI. Give them a ''1'' in at least the ''Resort Hospitality'' and ''Check-in/Check-out'' catgories, if not across the board in all categories, and in the comments section explain your displeasure with their rip off fee. If reaction to their fee causes them to lose their numbers for Gold Crown status, then, hey, it is just their own darn fault!

Can I do RCI 'evaluations' online like II?
If so, where do I find them?
TIA

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

Once you log in to your account, one of the options is "complete comment cards".

[PeterS Moderator Find all posts View Profile Close PeterS]

The staff is certainly feeling the pain. Tips are way down in view of the fees that are supposed to cover housekeeping and concierge, etc...

What if you left a note each day in the room...

"I have paid a $25/15 a day "tip" to the front desk for your services,
please see them to collect"

That would be interesting...

Pete

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

What if you left a note each day in the room...

"I have paid a $25/15 a day "tip" to the front desk for your services,
please see them to collect"

That would be interesting...

Pete

Actually, I didn't want to hurt our lovely maid, so I left a note with my tip, saying that it would be my last due to the new fees, and suggesting the staff take it up with the HOA and/or management...

[marybeach Junior Member Find all posts View Profile Close marybeach]

Moving thread up

I'm still interested in hearing what people have to say. I'm going up in a couple of weeks.

[jackio Gold Contributor Find all posts View Profile Close jackio]

We refused to pay the fee after the housekeeper thought we had checked out and threw away our food, booze, magazines, restaurant.com certificate, 2 tickets to a comedy club etc. We were not on the checkout list but my son was leaving and my daughter arriving and there were no bags in the unit. They didn't want to waive the fee, citing "hospitality", but my daughter yelled "you want us to pay extra for your maid stealing our stuff???" They reversed the charge.

[4ARedOctober Super Moderator Find all posts View Profile Close 4ARedOctober]

You can bet it was not thrown out.....wow that is outrageous.

We refused to pay the fee after the housekeeper thought we had checked out and threw away our food, booze, magazines, restaurant.com certificate, 2 tickets to a comedy club etc. We were not on the checkout list but my son was leaving and my daughter arriving and there were no bags in the unit. They didn't want to waive the fee, citing "hospitality", but my daughter yelled "you want us to pay extra for your maid stealing our stuff???" They reversed the charge.

[peg Junior Member Find all posts View Profile Close peg]

I'm sorry, but am I understanding this correctly? They expect a tip for housekeeping after exchangers have to pay a $25/day housekeeping fee on top of the owners paying the maintenaince fees????????

[bigfrank Administrator Find all posts View Profile Close bigfrank]

I'm sorry, but am I understanding this correctly? They expect a tip for housekeeping after exchangers have to pay a $25/day housekeeping fee on top of the owners paying the maintenaince fees????????

That's NY for you.