Login Issue

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

When I sign in, it does not seem to remember me, even though I ask it to. However, if I click on Search, it knows my user id and then when I go to other screens, my user id appears. I am using IE8.

[Guest Close Quarterbore]

Is this a problem you started having during the past 24 hours since the last upgrade or is this a problem you had before then? If it was a previous issue, are you sure you are still having this issue?

Now, the site remembers users in two ways. First the site uses what is called sessions so that a user's identity is passed from Page to page to keep the person logged in. The issue with sessions is these can be lost for a lot of reasons and this site does have a lot of extra stuff running that can cause some session conflicts.

The second way the site knows who a person is is via a browser cookie. Vthe cookie does not drop like a session but some people may have their security settings set too high such that their computer does not allow a cookie to be saved. In that case you stay connected via sessions and they can be a bugger with complicated websites and ours is a bit more complex then average.

So, I would like to know if it is a new issue and if not then it may be a security setting on your computer that is blocking cookies. Hope that helps some and explains just how the site knows who people are as you log in and use it.

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

No, this is not in the last 24 hours. It has been a few days. May be an update with IE. I get around it by clicking Search then it recognizes me. Any idea why that page would remember me (I do not sign in) but not the home page? I am definitely still having the issue, but it is not a big deal. Just thought you should know. No problem on TUG.

[Guest Close Quarterbore]

Thanks. It is most likely a sessions issue and caused by some of the site complexity.

Checking the "remember me" box usually helps prevent this issue.

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

"Remember me" box was checked. But whatever you did today solved the problem.

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

I keep getting logged out.....3 times already, this morning. The last time, I was even logged out of II. Don't know how, but I was logged out of both screens at the same time.

PS...It seems to be happening when I click "back."

[Pstreet1 Senior Member Find all posts View Profile Close Pstreet1]

I can't sign in--at least it doesn't show I have. I guess if this posts, I'm signed in.

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

I can't sign in--at least it doesn't show I have. I guess if this posts, I'm signed in.

That was the problem I was having. Didn't show I was signed it, but I was. It is resolved now, but I didn't do anything.

[Pstreet1 Senior Member Find all posts View Profile Close Pstreet1]

I'm o.k. now, too.