PLEASE Help if you can!

[flexible Senior Member Find all posts View Profile Close flexible]

i used to work as a ford dealer tech until the end of 2006 for 20 years.if you can get a code reader the plugs into the vehicle's obd2 jack you can probably get some kind of trouble code .then post the code and 2007 escape hybrid into google and you will probaly get your answer.i have 1 of those cheap $75 generic gadgets from autozone and thats what i did to diag the check engine light on my bros powerstroke f250.usually a warning light on in a still running vehicle indicates that some kind of sensor is out of operating spec.everything was diagnosed through the obd2 jack on all of the fords i ever worked on so i would suspect that would be the same on the hybrid drive system.if you know exactly what is wrong then you can figure out if it needs fixing now or if it can wait to be driven back to the states.just try plugging hybrid warning lighton 2007 escape hybrid into google.i posted my email in my member info-email me if you can get any more info

THANKS. We'll email you.

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

i googled this and it sounds like resort2me probably has the correct answer but pulling the codes with a code reader would confirm that the water pump needed to be checked.from what i read online the hybrid battery has a liquid cooling system that uses an electric water pump.the impellors are falling apart.there is also a filter in the system that should be changed .there is a website called alldata that you join .it gives you an online service manual.probably wouldnt take many tools to fix

Yes, the filter too. Good idea.
Can these parts be obtained where you are?
While waiting for better answers you could replace the waterpump and filter.

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

...Problem began Sunday night. On Monday two mechanics thought it was resolved and we went on high speed test drive without a problem. Problem happened again Tues & Wed. We towed it to Ford. ...

I take it that you drove fairly hard for long hours to get there. Did you get there and then find the vehicle wouldn't stay running?

It bothers me a bit that you give no information as to what exactly transpired Sunday night.

What did the two mechanics do on Monday that allowed a high speed test drive? Did you then drive away OK? How far and for how many minutes?

You say the problem happened again on Tues and Wed. What exactly happened on these two days? How long did it operate (the first time) each of these days before that light came on? The time between the light coming on and "dieing", was that always the same or did it vary considerably?

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

We live in Northern California. Since we wanted to attend the Albuquerque NM Balloon Fiesta in October we crossed at Laredo, Texas into Nuevo Laredo. It took four 10 hour days to arrive in Playa del Carmen/Cancun area on the 4th night. That meant driving 10 hour days at relatively high speed on the maxipista (toll roads) through the central Sierra Madre (Mountains south of Rocky Mountains.)
...

I went to the beginning looking for clues.
Did it run OK all that time?

Did it ever cut out prior to getting to Cancun?
How long after you got to Cancun did this "cut-out" problem begin?

Lately, when you were able to drive any distance, did it cut out only as you were coming to a stop? Cut out at any particular speed? Up hill or down hill?

ALSO, You don't say what the codes are.

[oldxr Junior Member Find all posts View Profile Close oldxr]

Hi I have a Ford 2007 Escape Hybrid 4x4 and love... - JustAnswer click on the link for the full pic-probably just need a 10mm wrench and a pair of pliers

[bigfrank Administrator Find all posts View Profile Close bigfrank]

Hi I have a Ford 2007 Escape Hybrid 4x4 and love... - JustAnswer click on the link for the full pic-probably just need a 10mm wrench and a pair of pliers

This looks like a great site, Do they have the same for Lincoln owners?

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

This looks like a great site, Do they have the same for Lincoln owners?

Frank, try asking about Lincoln at Ask Questions, Get Answers from Experts ASAP | JustAnswer

[flexible Senior Member Find all posts View Profile Close flexible]

While you are waiting for answers, have them check the electric water-pump for proper operation. If necessary have it pulled apart to see if the ceramic impeller has broken. If not working right, battery will overheat.
There should be sensors to shut you down, to avoid damage.

Hi Resort2me,

I am updating 2007 Ford Escape Hybrid with the current status. Your comment is appreciated and includes what we are looking at.

A Service Manager at a Ford Dealer in Oregon suggested checking air filter for Hybrid Battery, that coolant fan for Hybrid Battery is working and the electric water pump for the hybrid battery.

They obtained the correct technical service bulletin in Spanish late today and will be following the steps indicated tomorrow. The last step requires removing the Hybrid Battery which is very heavy and will require borrowing the equipment from the Ford Cancun dealership.

Apparently there is a known issue regarding the Hybrid Battery that was unknown to us. We believe the Hybrid Battery could have overheated, possibly blown a fuse or needs additional wrapping around wiring under it because it might have been jostled hitting so many topees (Mexican Speed Bumps) on our drive from Placencia, Belize (Southern Belize) back to Cancun/PDC and this caused the problem.

Once we identify the cause, we will hopefully identify the part(s) needed and get them to someone arriving in Cancun via plane to avoid having them go through international customs then shipped to Ford/Mexico City then Cancun.

Thanks again for everyone's comments. We really appreciate them.

[flexible Senior Member Find all posts View Profile Close flexible]

I went to the beginning looking for clues.
Did it run OK all that time?

Did it ever cut out prior to getting to Cancun?
How long after you got to Cancun did this "cut-out" problem begin?

Lately, when you were able to drive any distance, did it cut out only as you were coming to a stop? Cut out at any particular speed? Up hill or down hill?

ALSO, You don't say what the codes are.

Drove from Texas to Cancun in October. Took 4 days but no car problems ever with this Hybrid until December 26. However on December 25 we drove from Southern Belize back to Cancun for 10 hours. Lots of speed bumps (topees) could have caused electrical wiring for hybrid battery to get loose and cause intermittent problems especially when the weather was hot and road conditions were dusty.

I am still updating 2007 Ford Escape Hybrid


Wednesday, January 4

PLAN: Follow TSB (Technical Service Bulletin) instructions re: Hybrid Battery wiring

Tuesday, January 3

Diagnostic Codes
o POA27 - "circuits de canulacion de la battery hybrid" I might have spelled the Spanish wrong.
o P1A10 or PIAIO - CCM-TBCM sist de battery hybrid"


A Service Manager at a Ford Dealer in Oregon suggested checking air filter for Hybrid Battery, that coolant fan for Hybrid Battery is working and the electric water pump for the hybrid battery.

Ford PDC/Cancun obtained the correct technical service bulletin in Spanish late today and will be following the steps indicated tomorrow. The last step requires removing the Hybrid Battery which is very heavy and will require borrowing the equipment from the Ford Cancun dealership.

Apparently there is a known issue regarding the Hybrid Battery that was unknown to us. We believe the Hybrid Battery could have overheated, possibly blown a fuse or needs additional wrapping around wiring under it because it might have been jostled hitting so many topees (Mexican Speed Bumps) on our drive from Placencia, Belize (Southern Belize) back to Cancun/PDC and this caused the problem.

Once we identify the cause, we will hopefully identify the part(s) needed and get them to someone arriving in Cancun via plane to avoid having them go through international customs then shipped to Ford/Mexico City then Cancun.


Monday, January 2 *

Ford PDC/Cancun contacted Ford Dealer Support in Mexico City to obain more information on diagnostic codes.
Our friend in Oregon called her local ford dealer's service manager and emailed: "He said that it is probably hot and dusty where you are. He said the rear filter from the battery (hepa) heats up and causes the Hazard warning lamp to come on. Clean out the filter. and it should be ok. He said this touble is something that happens quite abit in hot dusty weather. Maybe you drove through some dust in the hot weather."
o

When we drove from Belize City to Placencia on December 18 we unfortunately took a short cut that locals said would save time and ended up on dusty unpaved roads for five hours. So this suggestion makes a lot of sense.



Friday, December 31 - Ford PDC/Cancun communicating via email with our California Ford dealer regarding diagnostic codes. Codes obtained at Ford PDC/Cancun do not make sense to California Ford. The software for Ford PDC/Cancun probably differs from that used in USA because Ford doesn't sell or service Hybrid models in Mexico.
#

Thursday, December 30


Wednesday, December 29

Towed our 2007 Ford Escape Hybrid to Ford PDC/Cancun
o
Ford does not sell Hybrids in Mexico and the dealership´s service departments said they have only worked on 2 Ford Escapes in 3 years.
o
Ford PDC/Cancun suggested we find a Spanish speaking person knowledgeable about a 2007 Ford Escape Hybrid. Ford PDC/Cancun does not have diagnostic equipment for it and they NEED a Service Manual.
o
They KNOW if they need a part it will take a LONG TIME. So once they identify the part, they suggested we find someone flying to Cancun from USA to Canada to bring it. This could save the time waiting for a package to clear Mexican customs from US/Canada even if we have it shipped FedEx/DHL/UPS etc.


Tuesday, December 28 - Same problem with "Master Vehicle Electrical Hazard Warning Lamp" coming on AND car stopping within minutes. Monday mechanics had day off so we waited for Wednesday.


Monday, December 27 - Two mechanics at our resort that take care of the resort's vehicle fleet got the car working fine and we took it for a test drive. It was an overcast and cold day. Now (Jan 3) that we believe the Hybrid battery could be overheating this might be why it worked on December 27.


Sunday, December 26 evening this problem first occured:
Master Vehicle Electrical Hazard Warning Lamp comes on within minutes of starting car. Indicates Hybrid component fault/failure that will cause the vehicle to shutdown or fail to start. (Page 16) owner's manual.

[flexible Senior Member Find all posts View Profile Close flexible]

Hi I have a Ford 2007 Escape Hybrid 4x4 and love... - JustAnswer click on the link for the full pic-probably just need a 10mm wrench and a pair of pliers

Hi Oldxr,

Thanks for mentioning Ask Questions, Get Answers from Experts ASAP | JustAnswer . We actually used Ask Questions, Get Answers from Experts ASAP | JustAnswer for a question on our 2000 Saturn and I forgot about it as a resource. I just asked a question and paid for the flat rate to ask about Ford for one month.

Thanks again. Have fun in Cabo.

Georgeann

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

You say, “Now (Jan 3) that we believe the Hybrid battery could be overheating this might be why it worked on December 27.” I ask, why did you have no problem until 26 Dec. Were there no hot days before then?

Did you find “the rear filter from the battery” to be pretty well clogged up?

Running the vehicle (first time of the day), how long before that warning light comes on? Is it ever only one minute (before overheating occurs?) Has anyone checked the coolant temperature at that first shutdown?

You say it was December 18 when you drove on dusty unpaved roads for five hours between Belize City to Placencia. But this problem first occurred on December 26 evening. Was there anything significant that took place between your arrival at Placencia on the 18th and the problem on 26 Dec.? That was a full week.
Did you fuel-up? How close to empty was it? Did you get a FULL tank?

Monday, December 27 - Two mechanics at our resort that take care of the resort's vehicle fleet got the car working fine and we took it for a test drive. It was an overcast and cold day. *** You say they got it running*** What did they do to get it working fine enough for a test drive?

Did you drive it to the resort, figuring the problem was resolved? How far was that? You affected no bad wires on the test drive nor the drive home!!! The battery didn’t overheat and shut you down.

Tuesday, December 28 - Same problem with "Master Vehicle Electrical Hazard Warning Lamp" coming on AND car stopping within minutes. Monday mechanics had day off so we waited for Wednesday.

Wednesday, December 29 Towed our 2007 Ford Escape Hybrid to Ford PDC/Cancun

------------------------------------------------------------------------------------
Has anyone checked to see if the coolant temperatures are above normal operating limits?

I would disconnect the fuel line and run some fuel out into a container to check for contaminants. Also check the fuel filter(s), but I'm sure those mechanics already did all that.

[oldxr Junior Member Find all posts View Profile Close oldxr]

the trouble codes you listed seem to be in the wrong format .usaully its a letter(p for powertrain) + a 4 digit number.the tsb link i listed has a procedure to check the water pump function.that air filter you mention could be removed and cleaned by blowing backwards(from the clean side) with compressed air.after that clear the codes,test drive,recheck for new codes.i would be interested to know where that air filter is located .i know the hybrid battery in under the rear floor and rear seat.if you do clean the filter i would still replace it when you get in the states.hope you get it fixed

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

...i would be interested to know where that air filter is located ...

Drivers rear side panel, so I read.

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

Drove from Texas to Cancun in October. Took 4 days but no car problems ever with this Hybrid until December 26. However on December 25 we drove from Southern Belize back to Cancun for 10 hours. Lots of speed bumps (topees) could have caused electrical wiring for hybrid battery to get loose and cause intermittent problems especially when the weather was hot and road conditions were dusty.

...
Ford PDC/Cancun obtained the correct technical service bulletin in Spanish late today and will be following the steps indicated tomorrow. The last step requires removing the Hybrid Battery which is very heavy and will require borrowing the equipment from the Ford Cancun dealership.

Apparently there is a known issue regarding the Hybrid Battery that was unknown to us. We believe the Hybrid Battery could have overheated, possibly blown a fuse or needs additional wrapping around wiring under it because it might have been jostled hitting so many topees (Mexican Speed Bumps) on our drive from Placencia, Belize (Southern Belize) back to Cancun/PDC and this caused the problem.

...
Tuesday, December 28 - Same problem with "Master Vehicle Electrical Hazard Warning Lamp" coming on AND car stopping within minutes. Monday mechanics had day off so we waited for Wednesday.

What engine?... Do you still have power after the automatic shut off? If so is it still there immediately after you turn the key off then back on? Are there any CEL (check engine light) on?

Did the vehicle undergo the Ford Recall in September/October 2007 for the hybrid battery. See if you can get a Carfax report on your vehicle.

I'm picking here, but check for a bad connection at the alternator, the battery, PCM, etc...

[flexible Senior Member Find all posts View Profile Close flexible]

What engine?... Do you still have power after the automatic shut off? If so is it still there immediately after you turn the key off then back on? Are there any CEL (check engine light) on?

Thanks

Did the vehicle undergo the Ford Recall in September/October 2007 for the hybrid battery. See if you can get a Carfax report on your vehicle.

I'm picking here, but check for a bad connection at the alternator, the battery, PCM, etc...

No, their is no power after the automatic shut off.

The Check Engine Light (CEL) DOES NOT come on. A Ford Service Manager in Oregon familiar with cases of "Master Electrical Hazard Warning Lamp" mentioned that since CEL does not come on, that all indications are that the problem is with the Hybrid Battery.

No, we did not know about the Ford Recall in September/October 2007 for the Hybrid Battery. We were traveling and our mail was forwarded to us in Singapore but maybe they toss the Ford notice thinking it was junk mail?

US Dealers checked the VIN.

From: georgeann@msn.com
Date: Wed, 5 Jan 2011 11:40:46 -0800

Hello & CC:

(Service Managers in Mexico, California, Oregon)
Luzero Munoz - Ford Customer Care Mexico City 52.55.5899.7868 Luzero.Munoz@teletech.com & sync.soporte@teletech.com
Jerico Janoras Supervisor, Ford Extended Service Protection & Premium Care Warranties 800.521.4144 Option 1

RE: Master Vehicle Electrical Hazard Warning Lamp comes on within - JustAnswer

Service Manager in Mexico thought his mechanic would work on our 2007 Ford Escape this morning and said we could call or come by at 12 noon. We did and found out the mechanic had a family emergency so Ricardo is waiting for Ford Cancun to send him a mechanic.

I posted a question on Ask Questions, Get Answers from Experts ASAP | JustAnswer and saw the answer below a few minutes ago. Does this answer make sense. Does Ford have the software required to reprogram the "battery control module (BCM)" mentioned when Keith wrote:

"The problem is the battery control module (BCM) needs to be reprogrammed as the same problem will be there even after the harness is installed. I don't know if the dealers there have the software capability to reprogram the BCM, you will have to find out."
You have received an Answer!
From Kenny Z

Tuesday, January 04, 2011 10:20 PM EST
Hi JACUSTOMER-a3ytvra-. Thank you for asking your question on JustAnswer.

I am not certain what your actual question is but from my experience ( I work on these often) for code POA27, the main battery will need to be removed and disassembled and service harness 7M6Z-14A303-B will need to be installed. The problem is the battery control module (BCM) needs to be reprogrammed as the same problem will be there even after the harness is installed. I don't know if the dealers there have the software capability to reprogram the BCM, you will have to find out. I remove these batteries all the time without any special equipment, just 2 people lift rear of battery and set on 2x4 to prop up battery then slide back and lift out. I usually set it on a bench to disassemble.

For the P1A10, This is just a sister code to the POA27 indicating the battery module is signaling a concern to the powertrain control module. Once the harness is installed and the BCM is reprogrammed it will take care of both codes. Click below for removal instructions for the battery. I follow all these steps except the engine crane.
The instructions for battery disassembly, harness install and reprogramming are included in the harness kit 7M6Z-14A303-B.

If the vehicle had recall 07B48 performed then the recall harness should be removed and the kit harness installed. I doubt it was done because usually this problem never occurs if the recall was performed.


Edited by Kenny Z on 1/4/2011 at 10:24 PM EST


IF MY ANSWER HAS BEEN HELPFUL,PLEASE CLICK THE ACCEPT TAB SO YOUR DEPOSIT IS RELEASED TO ME FOR MY EFFORTS. YOUR CARD WILL NOT BE CHARGED AGAIN,I RECEIVE NO COMPENSATION FROM DEPOSITS.BONUSES ARE APPRECIATED!!PLEASE LEAVE FEEDBACK!THANK YOU!

I am assuming this is a helpful answer so I will click "accept" with Kenny Z gets paid. I know we need to compensate the US Service Managers in addition to FordPeninsula but I guess I feel less anxious reaching out for help instead of doing nothing.

We are hopeful the answer will be a simple wire is scrunched or needs a slight adjustment.

Thank you and best regards,
(our names deleted by me)

RE: 2007 Ford Escape Hybrid

Can you PLEASE help us with our 2007 Ford Escape Hybrid?
We will provide luxury accommodations, all inclusive food and alcoholic beverages to mechanic who can help or bring the part to help + the same for your guest. Please contact (deleted by me)

Master Vehicle Electrical Hazard Warning Lamp comes on within minutes of starting car. Indicates Hybrid component fault/failure that will cause the vehicle to shutdown or fail to start. (Page 16) owner's manual.

*
Vehicle is currently at http://fordpeninsula.com.mx
Ford Riviera Maya
Mza.46, Lt 1 Zona 1
Col. Ejido, Cp. 77710
Playa del Carmen
Solidaridad
Cancun, Q. Roo
Mexico
Tel. 52.984.206.3572 or 52.984.206.3573
Open 7:30 AM-6 PM CST
Service Manager, Ricardo Perez speaks ENGLISH & Spanish
*

Wednesday, January 4
o

PLAN: Follow TSB (Technical Service Bulletin) instructions re: Hybrid Battery wiring. Ford told us to call or come to their service center at 12 noon Wednesday. They expected to complete all TSB steps but Hybrid Battery removal because they will need to borrow the "cherry picker" from Ford Cancun. When we arrived we learned that the mechanic scheduled to work on our car had a family emergency. They are waiting for a mechanic to arrive from Ford Cancun.
o

Late January 3 I posted a question on Ask Questions, Get Answers from Experts ASAP | JustAnswer Please help with 2007 Ford Escape Hybrid currently in Mexico. Ford doesn't sell Hybrid models in Mexico so we need help.
Ford Questions - Ford Escape Hybrid Master Vehicle Electrical Hazard Warning - JustAnswer
Ask Questions, Get Answers from Experts ASAP | JustAnswer
Have a Ford question? Get an answer from a verified Ford Mechanic online. Ask your Ford question now and get a response ASAP on JustAnswer. - Received answer from Kenny Z today.
*

Tuesday, January 3
o

Diagnostic Codes
+

POA27 - "circuits de canulacion de la battery hybrid" I might have spelled the Spanish wrong.
+

P1A10 or PIAIO - CCM-TBCM sist de battery hybrid"
o

A Service Manager at a Ford Dealer in Oregon suggested checking air filter for Hybrid Battery, that coolant fan for Hybrid Battery is working and the electric water pump for the hybrid battery.

Ford PDC/Cancun obtained the correct technical service bulletin in Spanish late today and will be following the steps indicated tomorrow. The last step requires removing the Hybrid Battery which is very heavy and will require borrowing the equipment from the Ford Cancun dealership.

Apparently there is a known issue regarding the Hybrid Battery that was unknown to us. We believe the Hybrid Battery could have overheated, possibly blown a fuse or needs additional wrapping around wiring under it because it might have been jostled hitting so many topees (Mexican Speed Bumps) on our drive from Placencia, Belize (Southern Belize) back to Cancun/PDC and this caused the problem.

Once we identify the cause, we will hopefully identify the part(s) needed and get them to someone arriving in Cancun via plane to avoid having them go through international customs then shipped to Ford/Mexico City then Cancun.

*

Monday, January 2
o

Ford PDC/Cancun contacted Ford Dealer Support in Mexico City to obain more information on diagnostic codes.
o

Our friend in Oregon called her local ford dealer's service manager and emailed: "He said that it is probably hot and dusty where you are. He said the rear filter from the battery (hepa) heats up and causes the Hazard warning lamp to come on. Clean out the filter. and it should be ok. He said this touble is something that happens quite abit in hot dusty weather. Maybe you drove through some dust in the hot weather."
+

When we drove from Belize City to Placencia on December 18 we unfortunately took a short cut that locals said would save time and ended up on dusty unpaved roads for five hours. So this suggestion makes a lot of sense.
*

Saturday, January 1 - Ford PDC/Cancun emailed diagnostic codes to our California Ford dealer who was closed for the holiday.
*

Friday, December 31 - Ford PDC/Cancun communicating via email with our California Ford dealer regarding diagnostic codes. Codes obtained at Ford PDC/Cancun do not make sense to California Ford. The software for Ford PDC/Cancun probably differs from that used in USA because Ford doesn't sell or service Hybrid models in Mexico.
*

Thursday, December 30
*

Wednesday, December 29
o

Towed our 2007 Ford Escape Hybrid to Ford PDC/Cancun
+
Ford does not sell Hybrids in Mexico and the dealership´s service departments said they have only worked on 2 Ford Escapes in 3 years.
+
Ford PDC/Cancun suggested we find a Spanish speaking person knowledgeable about a 2007 Ford Escape Hybrid. Ford PDC/Cancun does not have diagnostic equipment for it and they NEED a Service Manual.
+
They KNOW if they need a part it will take a LONG TIME. So once they identify the part, they suggested we find someone flying to Cancun from USA to Canada to bring it. This could save the time waiting for a package to clear Mexican customs from US/Canada even if we have it shipped FedEx/DHL/UPS etc.
*

Tuesday, December 28 - Same problem with "Master Vehicle Electrical Hazard Warning Lamp" coming on AND car stopping within minutes. Monday mechanics had day off so we waited for Wednesday.
*

Monday, December 27 - Two mechanics at our resort that take care of the resort's vehicle fleet got the car working fine and we took it for a test drive. It was an overcast and cold day. Now (Jan 3) that we believe the Hybrid battery could be overheating this might be why it worked on December 27.
*

Sunday, December 26 evening this problem first occured:
Master Vehicle Electrical Hazard Warning Lamp comes on within minutes of starting car. Indicates Hybrid component fault/failure that will cause the vehicle to shutdown or fail to start. (Page 16) owner's manual.
*

VIN: 1FMCU59H57KA21329
*

Vehicle mileage: 35,116 miles
*

Vehicle purchased August 2006
o

Warranties:
+

36,000 Mile/3 year "Bumper to Bumper" warranty expired in August 2009.
+

8 year/100,000 mile warranty for some Hybrid components in effect
+

PREMIUM Extended Service Protection warranty was purchased and expires August 2012 or at 75,000 miles.
*

August 2006 - December 26, 2010 - No problem ever with our Ford Escape Hybrid.