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Still not fixed.
Because someone stole our CC identity, our account was closed.
Because our account was closed, and a new one not opened when our payment was due, I could not make the payment.
Because I could not make the payment, our new account was Past Due as soon as it was opened, when we received the new cards and called the number to open the account.
Because our new account was Past Due, a Late Fee was charged, and interest began running.
Because the minimum $15 payment (which I could never see had to be paid because our account online was blocked) was not made, our account was blocked.
Because our account was blocked, our RCI Elite Rewards redemption was blocked, Member Dollars not being credited to our RCI account.
Because I used existing RCI Member Dollars to combine deposits in order to have enough points to do an exchange, I did not have enough Member Dollars to purchase the exchange, and had to put it on Hold.
Because the Member Dollar redemption is blocked, and because our BOA account is blocked, I cannot purchase the exchange I have on Hold.
Today, RCI says BOA has to force the redemption credit, BOA says the third party administrator has to, and the third party says BOA has to.
All of this will likely be fixed by tomorrow, but the exchange will no longer be on Hold, unless RCI agrees to extend it.
Funny, sorta, that when something we want, when we want it, and at a fair exchange, finally comes along, this.
Because someone stole our CC identity, our account was closed.
Because our account was closed, and a new one not opened when our payment was due, I could not make the payment.
Because I could not make the payment, our new account was Past Due as soon as it was opened, when we received the new cards and called the number to open the account.
Because our new account was Past Due, a Late Fee was charged, and interest began running.
Because the minimum $15 payment (which I could never see had to be paid because our account online was blocked) was not made, our account was blocked.
Because our account was blocked, our RCI Elite Rewards redemption was blocked, Member Dollars not being credited to our RCI account.
Because I used existing RCI Member Dollars to combine deposits in order to have enough points to do an exchange, I did not have enough Member Dollars to purchase the exchange, and had to put it on Hold.
Because the Member Dollar redemption is blocked, and because our BOA account is blocked, I cannot purchase the exchange I have on Hold.
Today, RCI says BOA has to force the redemption credit, BOA says the third party administrator has to, and the third party says BOA has to.
All of this will likely be fixed by tomorrow, but the exchange will no longer be on Hold, unless RCI agrees to extend it.
Funny, sorta, that when something we want, when we want it, and at a fair exchange, finally comes along, this.
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