My XM subscription was due for renewal tomorrow. I received the notice in the mail a few weeks ago that the renewal for a year would be $159 + $15. Last year I paid $85. I called them and told them that I would not renew for that price as we only use it a few times a month. We have the XM in our Honda Ridgeline that we don't drive much as we don't commute anywhere and just use it for pleasure trips. We use our other vehicle for running around town.
The first person I talked to couldn't do anything but he did pass me to a nice lady in another department. I told her that I like the service very much but couldn't justify the price for the little amount we used it. I also told her what I paid last year. Without any argument or negotiation, she offered me a renewal price of $74 total for the year. So needless to say I accepted it and am a happy camper as I got it for $11 less than last year and $100 less than the standard renewal price.
The first person I talked to couldn't do anything but he did pass me to a nice lady in another department. I told her that I like the service very much but couldn't justify the price for the little amount we used it. I also told her what I paid last year. Without any argument or negotiation, she offered me a renewal price of $74 total for the year. So needless to say I accepted it and am a happy camper as I got it for $11 less than last year and $100 less than the standard renewal price.
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