Gevalia Recall - “Kaffe Combo” coffeemakers (model CM830)

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

From my freebie board....
I do not beleive this is the model we all got recently - but there might be people on the board who DID order this one.

IMPORTANT SAFETY NOTICE


12 March 2007



This is a Recall Alert for those consumers who have the Gevalia 12-Cup Programmable “Kaffe Combo” coffeemakers (model CM830), with a glass carafe and two travel mugs.
We have recently learned that the warming plate heating element in the coffeemaker can melt the plastic outer shell, posing a burn hazard to users. In an abundance of caution, Gevalia announced a voluntary Fast Track recall of the coffeemakers in cooperation with the U.S. Consumer Product Safety Commission.


PLEASE IMMEDIATELY STOP USING THE COFFEEMAKER AND CONTACT US AT 1-800-GEVALIA TO RECEIVE YOUR RECALL INSTRUCTION PACKET.


You will need to return the “Kaffe Combo” coffeemaker power cord to us in order to receive the replacement coffeemaker, travel mugs and coffee.


To express our appreciation for your business, once you have returned the recall instruction packet, we will send you, free of charge, a replacement coffeemaker, four (4) packages of Gevalia coffee and two (2) stainless steel travel mugs.

Should you have any questions about this issue or any other Gevalia products, please contact us at 1-800-GEVALIA any time.

Thank you for participating in this program, and we apologize for any inconvenience this issue may have caused. We are committed to providing high quality, dependable and safe products, and to customer satisfaction

[wackymother Senior Member Find all posts View Profile Close wackymother]

This isn't the one you guys just got for free-ish, is it?

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

This isn't the one you guys just got for free-ish, is it?

No, not me .....although I saw it n the catalog I received and thought it was very nice to have both options....just wanted to post it in case someone DID get this one during an earlier promotion.

[IreneLF Senior Member Find all posts View Profile Close IreneLF]

Sounded like my model but when I checked, it wasn't.

Good thing too, otherwise I would have been pissed off and would have had to cancel.
Can't abide a company with a shoddy product. Hee Hee

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

Sounded like my model but when I checked, it wasn't.

Good thing too, otherwise I would have been pissed off and would have had to cancel.
Can't abide a company with a shoddy product. Hee Hee

I don't think this is the one that I have either, but I better go and look.