Originally posted by Amy
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Sfx thread started by Icydog
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Base the value on the source
Read the numerous posts very carefully, weigh the tone and the facts then decide where the blame lies. IMHO this whole thread is mis-titled based on that exercise and holds very little information of value for anyone dealing with SFX. We all have problems with a decision now and then. It isn't always the fault of the first named group especially if multiple other entities are involved. The Internet gives anyone a chance to post a thought, problem or complaint but that doesn't necessarily make it valid.
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Sfx thread started by Icydog
I have moved the posts that did not belong on the SFX thread to here so you can disscuss it better, This was the first post in question. I will copy and edit it to the frist page as it somehow ended up here.
Scammed By Sfx!!!
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After Deposit Sfx Scam What A Horrible Company To Do Business With!
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SFX has my presidential week but will not believe it is a full one brm since some clerk over at RHC said there isn't privacy for four. i can't get a phone number for sfx and this is driving me nuts. Why would i persist like this if it wasn't a fact. i stayed in the same suite in November so i know what i am talking about! i have a broken arm so this is doubly frustrating since typing with one hand is impossible! I AM SORRY FOR THE SPELLING AND GRAMMITICAL MISTAKES i got a note this morning from rhc confirming that a presidntial is a one or two bdrm and i know even that will do no good. i feel like i have been scammed by this exchange company since they have
1. been unable to return the week to me since someone aleady took it
2. not extended reasonable exchanges
3. my so called bonus week is rapidly running out of time
4. will not call me, or give me a person i can call, to straighten this mistake out inspite of over 10 emails pleading with them to do so
5. the won't call the resort and check with them
6. they absolutely HAVE NO RESOLUTION PROCESS
7.THEY FLAT OUT DISBELEIVE ME WHICH IS NOT ONLY DISCONERTING BUT HURTFUL TO MY REPUTATION AND PRIDE. I ONLY USED THEM AFTER YOUR PRAISE AND THEREFORE I AM APPALLED AT THEIR LAK OF CONCERN FOR ME AS A MEMBER. I KNOW YOU WORK FOR THEM MARK BUT REPEATED REQUESTS TO YOU FOR A PHONE CALL HAVE BEEN IGNORED.
I WILL COPY AND PASTE THIS TO THE TUG BOARDS AND TS TODAY AS WELL--- I HAVE LOST ALL MY PATIENCE AT THIS POINT!Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms
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So my last post was rubbed out????....should I expect tony and the boys???...I will get the matress ready!!!! You can find me on the member location map...I am waiting for ya!"If a Nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be.... If we are to guard against ignorance and remain free, it is the responsibility of every American to be informed."
-- Thomas Jefferson to Col. Yancey, 1816
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Originally posted by 4ARedOctoberSo my last post was rubbed out????....should I expect tony and the boys???...I will get the matress ready!!!! You can find me on the member location map...I am waiting for ya!
Ken can Recover.Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms
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faghitaboudit
Originally posted by bigfrankCrap, I think I might have lost one. Can you re post. John I did not mean to lose it. I was working under-pressure to get it done asap and slipped.
Ken can Recover."If a Nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be.... If we are to guard against ignorance and remain free, it is the responsibility of every American to be informed."
-- Thomas Jefferson to Col. Yancey, 1816
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Originally posted by 4ARedOctoberfaghitaboudit
Good, I think it was just the 1 post that I lost.
Edited to add, You made Ken very happy.Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms
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What I Just Sent To Mark @ Sfx
PLS LOOK AT MY EMAILS AND YOU WILL SEE THAT I ASKED FOR YOUR PHONE NUMBER IN EVERYONE OF THEM.
I BELIEVE THAT ALL THIS COULD HAVE BEEN SETTLED MONTHS AGO IF I HAD A WAY TO REACH YOU OR IF YOUR SUPERVISOR WOULD HAVE CALLED ME ON FEBRARY 21ST AS PROMISED.
I ONLY WOTE THE POST OUT OF FRUSTRATION AND A LITTLE DESPERATION.I ALSO REALIZE NOW THAT I CAME ON WAY TOO STRONGLY. I APOLOGIZE FOR THAT. I ALSO TRUNCATED MY REMARKS TO AID IN TYPING WHICH MADE THEM SOUND MORE HARSH THAN THEY WERE MEANT. IN FACT I SOUNDED LIKE A SHRILL HARPIE AND FOR THIS I APOLOGIZE AGAIN. I AM A PROFESSIONAL AND MY REMARKS HAD A TONE THAT DIDN'T SOUND REMOTELY PROFESSIONAL.
YOURS SINCERELY,
MARYLYN CARLYLE, Ph.D.
(AGAIN SORRY FOR THE CAPS!)
TO THE GROUP, AND CALI DAVE IN PARTICULAR, I OFFER MY MOST HUMBLE APOLOGY. I FALL ON MY SWORD.
MARYLYN
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By the way. It's not that difficult to get SFX's phone #.. its listed on the website
http://www.sfx-resorts.com/contact.htm
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Marilyn,
Thank you for the apology....I hope you are able to resolve your difficulties with ALL companies involved and find that this was a helpful place to post such questions......now and in the future.
edited for spelling
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Originally posted by BocaBum99Icydog,
Nice post. It takes a strong person to admit when they were wrong.
One request. Can you turn down the volume a bit? When you post in all caps, the reader feels like you are screaming. I know that's not your intention. It's just what it feels like.
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Why I really wasn't scammed by SFX
Mark@ SFX has not posted back here because he is both a gentleman and a fine business man. He has allowed me to explain my behavior and therefore exonerate him and SFX. I have been in correspondence with mark@ sfx and after reading his emails i realized i made some big mistakes. First off my biggest mistake was my stupidity in not seeing a phone number on the SFX website. Also i erroneously assumed that SFX was doing nothing on my behalf with RHC. That assumption couldn't have been further from the truth!
In fact
SFX was not scamming me! I wish to apologize publicly for that post title. I sincerely apologize for any "bad press" i stirred up here and on tug. I apologize to Mark@SFX and to the rest of the SFX team. I am terribly sorry!
Apparently I was not aware of a letter sent to me by SFX in February stating, because of the situation of RHC claiming it was a studio, and my persistence it was a one bedroom, SFX erred in my favor by giving me trading power as if it was a one bedroom unit. And they still allowed me to keep the bonus week! The bottom line is they took care of me, and I wasn't aware of it.
Also more to the point, I should have fought more with RHC and not SFX. I honestly thought the SFX team “just didn’t get it” and for this, I am also genuinely sorry! Most definitely, I should have been smart enough to find a phone number on a website. That small feat would have ended this right away!
Therefore, I did not understand, either through my own stupidity, or from not receiving the information SFX sent, how much SFX has actually been doing on my behalf.
Regretfully,
Marylyn Carlyle
(icydog)
PS If big frank wishes to start a new thread entitled, "SFX did not scam me" ,and include this post for documentation I would be all in favor of that.
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