Computer Problem: Virus Notification

[Charlie Junior Member Find all posts View Profile Close Charlie]

Received a Symantec Antivirus notification which states that a virus was found on my computer, Trojan Horse. Clean failed. Quarantine failed. Access denied. Never received anything like this before. Keeps popping up on my screen although I am able to use all functions on my computer. Is this something I can try to fix with my limited skills? Or do I need to call in an expert? Or is my computer doomed? Any and all help will be greatly appreciated. Charlie

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

Try going to: Windows Live OneCare safety scanner: Free online tool for PC health and safety
and run the safety scanner. There is information there also for many computer problems. Dump symantec and use avg.free- download at Grisoft.com

[Keitht Super Moderator Find all posts View Profile Close Keitht]

Charlie,

Is the message being generated by Symantec Antivirus or by something called 'Anti Virus Pro'? If the latter then you have got a fairly unpleasant bit of Malware on your system. It can be removed and there are instructions on the web to do so. Use 'Anti Virus Pro' as the search string in Google.

[gophish Super Moderator Find all posts View Profile Close gophish]

It could be this as Keith says or unfortunately it could be one of several other maleware processes.
For many of these the regular anti-virus products don't get rid of them (ie Norton, McAfee, etc)
There are a few other products that are free that can usually get rid of most anything. Malewarebyte and Superantispyware are two of them that can be gotten for free. Just do a search on either of these and follow directions for downloading and running.
You can also try using your System Restore if you have it set to create restore points. Even tho this isn't very sophisticated it sometimes works. You can do a restore back to a point before you started having a problem and it will restore registry settings, etc. The only problem here is if you have installed anything in between there it is gone.

Charlie,

Is the message being generated by Symantec Antivirus or by something called 'Anti Virus Pro'? If the latter then you have got a fairly unpleasant bit of Malware on your system. It can be removed and there are instructions on the web to do so. Use 'Anti Virus Pro' as the search string in Google.

[Charlie Junior Member Find all posts View Profile Close Charlie]

Thanks for the Help

Just wanted to express my thanks to those who responded and helped me solve my computer virus problem. Everything seems back to normal again and I've got some good sources for any future glitches. Thanks to tonyg, Keitht, and gophish. It's nice to have a resource like this forum to reach out to for all kinds of advice, info and friendship. Happy Holidays. Charlie

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

Have a great and virus free holiday season too.

[timeos2 Senior Member Find all posts View Profile Close timeos2]

It doesn't work that way

The only problem here is if you have installed anything in between there it is gone.

The bigger problem is that the more sophisticated viruses/malwares/spywares hide in System Restore and use it to reinfect your PC as fast as you "remove" them.

Step one in actually beating them has to be Turn Off System Restore.

Another great idea (??) from Microsoft gone bad as it is too open to malicious use.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

http://www.timeshareforums.com/forum...ive-virus.html

I know Tony suggested I scan with something other than AVG, but I did scan with it and it detected no threats.

And, so far DW's LT is still doing fine.