Need Help Accessing Email

[Charlie Junior Member Find all posts View Profile Close Charlie]

Can anyone help me get back into my email. I suddenly started getting this error message:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'Optonline', Server: 'mail.optonline.net', Protocol: POP3, Server Response: '-ERR [SYS/TEMP] Service Temporarily Unavailable', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92.

I have Outlook Express 6/ Windows XP. I tried following the tech support procedures on the Microsoft Support page but I only got confused. Any and all advice would be much appreciated. Charlie

[jericap Super Moderator Find all posts View Profile Close jericap]

Have you tried calling the tech department of your Internet provider? They are usually very helpful troubleshooting an issue such as that.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Can anyone help me get back into my email. I suddenly started getting this error message:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'Optonline', Server: 'mail.optonline.net', Protocol: POP3, Server Response: '-ERR [SYS/TEMP] Service Temporarily Unavailable', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92.

I have Outlook Express 6/ Windows XP. I tried following the tech support procedures on the Microsoft Support page but I only got confused. Any and all advice would be much appreciated. Charlie

Me too, Charlie - I am unable to get optimum email on my Blackberry (since 3pm yesterday) and could not log into the account directly from the website (did not try this morning yet) I guess we will both have to break down and call them.

I will post if I find out anything....I think I will PM Glitter as she uses that service as well.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

We are aware that some Cablevision customers are currently unable to access their E-mail accounts and are not able to log in to certain sections of Optimum.net.

We thank you for your patience as we work to restore access to your E-mail and log-in as quickly as possible.

Posted on website at 11 am

[Charlie Junior Member Find all posts View Profile Close Charlie]

Email is up and running again. Anyone else who had been affected should be back in business. As Pat indicated it must have been an Optimum problem which should now be corrected. Thanks for the responses and the input. Charlie