Scanner Not Found

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

On May 6, I scanned, saved, and printed 128 pages on Ole POC.

Now when I try to scan, it says:

Scanner is not found! Please check the following:
(1) Power Adaptor is plugged in the scanner connector.
(2) USB cable is properly connected with the scanner and PC.
(3) USB setting is enable in BIOS.

Everything is exactly how it was May 6, and the Power On light is lit on the scanner. It goes out when I unplug it and comes back on when I plug it back in.

Where do I go to check item 3?

TIA

[timeos2 Senior Member Find all posts View Profile Close timeos2]

On May 6, I scanned, saved, and printed 128 pages on Ole POC.

Now when I try to scan, it says:

Scanner is not found! Please check the following:
(1) Power Adaptor is plugged in the scanner connector.
(2) USB cable is properly connected with the scanner and PC.
(3) USB setting is enable in BIOS.

Everything is exactly how it was May 6, and the Power On light is lit on the scanner. It goes out when I unplug it and comes back on when I plug it back in.

Where do I go to check item 3?

TIA

Quick check - go to control panel - system - device manager & look at USB bus controllers & if there are no red cirles with lines they are active.

History says your scanner has a hardware issue. You can also test the USB's by plugging in a thiumb drive & see if it's acknowledged. If so they are working.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I check tomorrow and see if I understand what you said.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

It took awhile, but I just did all that.

It was OK until USB Bus Controllers, and that was not on the list under Device Manager.

There was a Plug and Play Bios. Would that be it?

In any event, there are no red circles with lines anywhere.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I just tried the scanner and it's working fine.

[timeos2 Senior Member Find all posts View Profile Close timeos2]

Don't you love Windows? You likely rebooted & it "decided" it was there again. The lack of any red circles boded well and now your back in business. Hope it sticks for you.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Don't you love Windows?

It would be dark inside without them.

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

Perhaps you should think about getting electricity.