Simple AOL Filing Cabinet Question

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Can someone tell me how to organize my filing cabinet from newest to oldest?

I have opened everthing that seems even remotely helpful in their Help and it hasn't been.

I know it can be organized because I have done it before, accidentally, and did not know what I did.

That ever happen to you on a computer?

When it does my next question is always, "How do I get it back to the way it was?" I always hit F11 first.

[mikey0531 Senior Member Find all posts View Profile Close mikey0531]

I'm pretty sure you just open the folder you want to arrange, and then you click on the "Date" at the top of the list of email dates. When you want it to go back to the other way, you just click on the "Date" again at the top of the column.

Debi

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

That doesn't appear to be the answer.

[tennisWalt Super Moderator Find all posts View Profile Close tennisWalt]

I am not sure this is what you are looking for But,

Hi Jim,

Go to Email. Click Manage Mail. Left side with show your Mail Folders. Right side will show the e-mails in that folder.

Click Date for Date on right side. This will show the last e-mail posted---First.

Click E-mail Address---Shows all e-mails with same address.

Click Subject----Shows all e-mails with same subject.

Walt

[mikey0531 Senior Member Find all posts View Profile Close mikey0531]

Hello -- I don't know why it wouldn't work for you. I use AOL and I just tried it. All I did was click on "Date" at the top of the column and it put my most recent mail listed first. When I clicked on "Date" again, it put my oldest mail listed first.

[mikey0531 Senior Member Find all posts View Profile Close mikey0531]

Hi again Jim,

You can also do it like this but it does the exact same thing:

1. click on mail options
2. from drop down menu, choose Set Mail Preferences
3. about the fourth line down, there's an option to "sort mail in my mailbox"
4. choose "Date, newest on top"
5. click "save"

Debi

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I couldn't do it because there is no Date to click on.

I have been trying to get an answer from AOL by Live help, but Live help is not working. One of the Techies emailed me to see why I had not replied. Wel,, duh, because I couldn't!

I am awaiting another answer from her since her first one was how to do it in the message center, not the filing cabinet.

Hello -- I don't know why it wouldn't work for you. I use AOL and I just tried it. All I did was click on "Date" at the top of the column and it put my most recent mail listed first. When I clicked on "Date" again, it put my oldest mail listed first.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I don't see any of the things you or Walt have mentioned.

I don't have Mail Options and I don't have Manage Mail.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

BTW, you can click on Date in the Mailbox and that will change the order of messages in the Mailbox, but not in the Filing Cabinet.

[mikey0531 Senior Member Find all posts View Profile Close mikey0531]

I'm sorry Jim -- I guess I don't really know what you're seeing on your screen. Can you do a "print screen" of what you're seeing and email it to me?

I'm looking at my AOL screen right now -- and my filing cabinet is just where I've saved emails to my PC. Is that what you're talking about?

Debi

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Thanks for trying!

When you do not work with something every day and what you are trying to do is hidden, not readily apparent, even highly intelligent and capable people like myself ( ) are reduced to dufussness.

I stumbled onto someone's blog while googling this past week, and he was talking about trying to help people with simple computer problems. He was talking about trying to help people do not understand the simplest of computer phrases (rattling off several) and then said, "Let me just say it like it is--old people!"

He went on to say how they turn on him when the simple solutions he gives them do not work, because they cannot follow the simplest instruction!

Of course, he can probably not find a square root without a calculator or a computer program, so he cannot find C if he knows A and B.

Anyway, an AOL tech emailed me the simplest instruction to organize the Filing Cabinet, and I could follow it, so there is still hope for me (maybe).

Here's how you do it:


1. Sign on to AOL and access your Filing Cabinet.
2. Click the folder where you want to sort your e-mail.
3. In the lower part of your Filing Cabinet window, click the SORT FOLDER BY button.
4. Select the option that you want.

[mshatty Super Moderator Find all posts View Profile Close mshatty]

JLB,

See that wasn't so hard after all, was it?

[mikey0531 Senior Member Find all posts View Profile Close mikey0531]

Yeah -- it is hard to explain to people over the phone or online how to do stuff with the computer. After spending many hours with my father on the phone (long distance), we finally got remote administrator for him. That way, we can just jump on his computer and see what in the heck he's talking about -- or he can see what in the heck we're talking about. We also just did the same thing for our in-laws.

Anyways -- I'm glad you got your problem fixed.

Debi

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

A friend of mine called support once and they told him to look on the desktop- he did and then wanted to know how an icon could pop out of the computer and get on the top of his desk.

[mshatty Super Moderator Find all posts View Profile Close mshatty]