America On line & Printer....Not working

[Nancy Platinum Contributor Find all posts View Profile Close Nancy]

Aol Mail

I access AOL mail via IE and today it was very slow.

Nancy

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

I restored my computer, and it still isn't working. I'm on another computer, at the moment. Ugh, this is so frustrating!

[bigfrank Administrator Find all posts View Profile Close bigfrank]

run an online virus scan at Antivirus, anti-spyware, anti-spam, firewall. Protect yourself with Panda Security

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

run an online virus scan at Antivirus, anti-spyware, anti-spam, firewall. Protect yourself with Panda Security

Frank, Thanks, I will have to wait to for my DH to come home, to give it a try. I can't even get onto any program to run the program you're suggesting. I'm hoping that my DH will be able to figure something out.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

I know this is not necessarily helpful, but when are you going to finally dump AOL?

[mshatty Super Moderator Find all posts View Profile Close mshatty]

I know this is not necessarily helpful, but when are you going to finally dump AOL?

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

I actually think that it's Internet Explorer that is causing the problem. As soon as I sign on, I get a message that Internet Explorer has encountered a problem, and will have to close. This has recently started. All that I can do is close down my computer. When I re-start it, the same thing happens.

I am now on my computer, but not using my screen name. My son does not use Internet Explorer, and I am able to sign on under his screen name, as usual.

Ugh......I have no idea how to fix this problem. Just hope DH has a clue.

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

My internet explorer browser has similar problems and I have been unable to correct them. I mainly use Mozilla firefox now- a better and more error free browser IMHO. If you want more of an IE experience try using Enigma as a browser.

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

My internet explorer browser has similar problems and I have been unable to correct them. I mainly use Mozilla firefox now- a better and more error free browser IMHO. If you want more of an IE experience try using Enigma as a browser.

I just purchased a program to fix Internet Explorer for $49.00, because I can't even get to open another program. Every time I sign on, Immediately I get the notice from II, that it has to close. No way to even install a new program. It just keeps closing down on me.

Of course, I can't figure out how to install the damn thing, and when DH called, he told me that I threw away my money.

Maybe he can figure it out when he gets home. I sure hope so......If we can figure out a way to install Enigma, we'll give it a try. Thanks!

[CarolF Senior Member Find all posts View Profile Close CarolF]

If we can figure out a way to install Enigma, we'll give it a try. Thanks!

So sorry to hear about your computer problems. I know there are lots of people here who are very knowledgeable about such things (I'm not one of them) but when I have had problems, I've used this forum Bleeping Computer - Computer Help and Discussion and found it very useful.

Good luck.

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

So sorry to hear about your computer problems. I know there are lots of people here who are very knowledgeable about such things (I'm not one of them) but when I have had problems, I've used this forum Bleeping Computer - Computer Help and Discussion and found it very useful.

Good luck.

Thanks for the info.....I'm in a bigger mess than I was yesterday. Last night me and my DH tried to fix the problem. No luck! We removed AOL. and other programs from my computer, and made even a bigger mess.

I'm calling Dell this morning, and hoping that they can help. If not, I'm not really sure what the next step will be. Maybe Bleeping can help.

[bigfrank Administrator Find all posts View Profile Close bigfrank]

It's Hammer Time

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

You may think you removed AOL but believe me when I tell you it is still deep within your computer.

I have found if you are persistant that Dell can be a great resource. It can take a while as they will walk you thru ( or TRY to walk you thru) steps that you have already taken. I forget how long it took the first time to get to their Tier 2 & 3 people.

Good Luck.

I hope the news is better when I get back this afternoon.

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

You may think you removed AOL but believe me when I tell you it is still deep within your computer.

I have found if you are persistant that Dell can be a great resource. It can take a while as they will walk you thru ( or TRY to walk you thru) steps that you have already taken. I forget how long it took the first time to get to their Tier 2 & 3 people.

Good Luck.

I hope the news is better when I get back this afternoon.

Thanks, I hope that they can help, too. I'm on hold with, right now. We'll see how it goes.

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

ok.....after being on hold for 15 minutes, or so, they disconected me.

Re-dailed, and am again on hold.