86th Street Photo & Video http://www.86photovideo.com/

[Spence Super Moderator Find all posts View Profile Close Spence]

Going to Italy this month, went to buy a new GPS, decided on Garmin Nuvi 370. Tried to find the cheapest one, ended up at 86th Street Photo & Video 86th Street Photo & Video

Wish I'd researched the seller more
86th Street Photo & Video Customer Ratings, Reviews and Prices at ResellerRatings

Everything there is true.

86th emailed me saying they needed more info.

Order # xxxxxx-x

Dear Spence,

We thank you for choosing 86th St. Photo & Video as your choice for all your photographic equipment.

In order to further verify your order, we will need to speak with you on the phone. Please call our Verification department at 1-800-815-2040 Ext. 207 Clarke so we may verify and complete processing your order.

If you have already called and confirmed your order, you may disregard this request.


Business Hours:
Monday - Thursday: 09:30AM to 08:00PM(EST)
Friday: 09:30AM to 05:00PM(EST)
Saturday: CLOSED
Sunday: 10:30AM to 06:00PM(EST)


Once again,
Thank you for choosing 86th St. Photo & Video.

Please do not reply to this email. To contact us please visit our site and fill out the form at 86th Street Photo & Video.

I called and they claimed the 'month' of my credit card info didn't 'come through.' [What a lying sack of shit]

Then told me I needed some memory expansion. I said I only want what I ordered, when will it arrive?

Then they told me I really needed an extended warranty with some stupid song and dance about being a 'China' model. I said I only want what I ordered, when will it arrive?

They hung up on me.

Out of range of computer for a while today, I called back main # and got customer service is closed. Called again and punched in a random ext, gave them my order number and they said it had been canceled.

When I got to my computer I found this email

Order # xxxxxx-x

Dear Spence,

Following your request. Your order with our company has been cancelled. Your credit card has not been billed. All your sensitive data were deleted from our system.

Thank you,
86th Street Photo & Video.

Please do not reply to this email. To contact us please visit our site and fill out the form at 86th Street Photo & Video.

They must be selling the GPS at cost and really won't sell you one unless you buy all their add-ons.

[bigfrank Administrator Find all posts View Profile Close bigfrank]

There are a few of these slim balls still getting away with this. They used to stick with cameras but since they can not play the game as well with Digital cameras they are moving on.

I try to buy most of my stuff from BuyDig.com, The Internet's Digital Superstore they are good and fast to ship and have some great prices.

[wackymother Senior Member Find all posts View Profile Close wackymother]

I try to get everything from Amazon...at least they stand behind their products, mostly. Remember when NYC was full of slimy gray-market electronics stores? Oh, wait, it still is.

[PigsDad Senior Member Find all posts View Profile Close PigsDad]

Yep, there are a lot of companies that pull this stunt. They advertise low prices (loss leaders), but will never go through with the sale unless you purchase an "accessory kit" or some other items.

It is just best to forget about them and move on to a more reputable company. I am also a repeat customer of BuyDig and would recommend them.

Kurt

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

We had a similar experience trying to buy DS a video camera. He did a lot of research, and when we tried to order the camera, we got the same kind of email message, and on the phone they "wanted to be sure we were aware" that the battery had only a 20 minute recording capacity. We canceled, paid a little more somewhere else, after double checking the reviews. Nothing wrong with the battery...

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

I wonder if they ever worked in timesharing.

[M. Henley Class President Find all posts View Profile Close M. Henley]

Save Grief

The following site has saved me a lot of grief:

Compare Prices, Store Reviews and Ratings by Real People

[davhu1 Senior Member Find all posts View Profile Close davhu1]

The lower price they show is a scam to hook you. You can only get it if you buy extra that cost a lot more to balance the lower price of the GPS. There are a few reputable sellers out there but they do not have the lowest price on the internet. Anytime they cannot process your order on line, you can expect to be a scam. For electronics, stay with the better know sites like amazon, buy, newegg, etc.

I did buy a camera from 17th Street Foto one time by phone, without the extras. Their price were somewhere in the middle of the internet search. They did asked if I needed accessrories or extended warranty but did not push the sale.

[vintner Super Moderator Find all posts View Profile Close vintner]

It was them or a duplicate type company that I placed an order for a projector. I wanted something to use on the computer for a user group meeting. Project was a little cheaper than anyone else, so placed the order online. Got the same message-call, we need to talk to you. Asked if I wanted to order the bulb and accessory kit for the unit. I said no, I didn't need one. He asked if I had a bulb already. I asked him 'doesn't the unit come with a bulb?' He said that it didn't. Getting the bulb would have put the price above many other places. Since it ships from the factory with a bulb, I am thinking that they must take it out of the units ordered without the bulb.

I bought the same model projector from Amazon. It cost less money than it would from those guys and came with the bulb, case, remote, everything it should have had.

No more from those 'cheaper than the other guy' places. Stay with the known names.