Windows XP home Edition stuck, won't complete loading

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

Running a Dell System OptiPlex GX240.

While upgrade of SP-3 was finalizing, there was a glitch.

After hitting F8, no matter the option selection... the same message is obtained on a blue screen...

c0000221 Bad image Checksum. 7z32.d77 possibly corrupt.
The header Checksum does not match the computed Checksum.

(I use 7s to represent what I see on the screen, but I believe that the characters are actually supposed to be small case Ls.)
-----------------------

I can enter F2 or F8 or F12, no problem. I can power down completely and boot up.

I have back ups of documents and pictures but do not have Windows XP software.
I believe I'll have to scrap one hard drive.

Anyone have better suggestions?


Robert

[bigfrank Administrator Find all posts View Profile Close bigfrank]

This does not to sound good, It might be a bad sector partitioning the hard drive to load windows in a different area might work.

[rsfrid Junior Member Find all posts View Profile Close rsfrid]

Running a Dell System OptiPlex GX240.

While upgrade of SP-3 was finalizing, there was a glitch.

After hitting F8, no matter the option selection... the same message is obtained on a blue screen...

c0000221 Bad image Checksum. 7z32.d77 possibly corrupt.
The header Checksum does not match the computed Checksum.

(I use 7s to represent what I see on the screen, but I believe that the characters are actually supposed to be small case Ls.)
-----------------------

I can enter F2 or F8 or F12, no problem. I can power down completely and boot up.

I have back ups of documents and pictures but do not have Windows XP software.
I believe I'll have to scrap one hard drive.

Anyone have better suggestions?


Robert

SP3 is known to have lots of issues, some ultimately leading to corruption of software and/or hardware.

1) Have you tried rebooting into "safe mode" with networking and completing the install?

2) Have you tried the above, disable all firewall software and antivirus software and reinstalled the SP3 package?

3) Have you tried doing a "System Restore" to a point prior to trying the SP3 upgrade?

If you can do the restore to a point just prior to doing the update (you know when that was, right?) then do it. Then reboot. Startup in safe mode with networking (so you can get to the web) and shut off the firewalls and antivirus. Do the upgrade. Should work.

Note to all: Do a "set restore point" under System Restore prior to any install or any Windows update of this magnitude. SP3 rewrites just about all drivers, many register settings, lots of stuff that can potentially cause problems. Doubt the hard drive was seriously affected, but who knows?

Ross

[taffy19 Gold Contributor Find all posts View Profile Close taffy19]

SP3 is known to have lots of issues, some ultimately leading to corruption of software and/or hardware.

1) Have you tried rebooting into "safe mode" with networking and completing the install?

2) Have you tried the above, disable all firewall software and antivirus software and reinstalled the SP3 package?

3) Have you tried doing a "System Restore" to a point prior to trying the SP3 upgrade?

If you can do the restore to a point just prior to doing the update (you know when that was, right?) then do it. Then reboot. Startup in safe mode with networking (so you can get to the web) and shut off the firewalls and antivirus. Do the upgrade. Should work.

Note to all: Do a "set restore point" under System Restore prior to any install or any Windows update of this magnitude. SP3 rewrites just about all drivers, many register settings, lots of stuff that can potentially cause problems. Doubt the hard drive was seriously affected, but who knows?

Ross

That should do it Robert. I had the same issue too with my old notebook with XP when it did a Microsoft update and the restore to an earlier date worked on the first try! Try it.

[RESORT2ME Senior Member Find all posts View Profile Close RESORT2ME]

SP3 is known to have lots of issues, some ultimately leading to corruption of software and/or hardware.

1) Have you tried rebooting into "safe mode" with networking and completing the install?
I have selected that and every other option on the list. It always boots till the blue screen and corrupt message.

2) Have you tried the above, disable all firewall software and antivirus software and reinstalled the SP3 package?
Can never get into it far enough to do any of that.

3) Have you tried doing a "System Restore" to a point prior to trying the SP3 upgrade?
That's one option under F8, but as I say, never get a chance to choose a Restore date. Always boots up to that corrupt point, no matter the option chosen.

If you can do the restore to a point just prior to doing the update (you know when that was, right?) then do it. Then reboot. Startup in safe mode with networking (so you can get to the web) and shut off the firewalls and antivirus. Do the upgrade. Should work. Can't get to that point.

Note to all: Do a "set restore point" under System Restore prior to any install or any Windows update of this magnitude. SP3 rewrites just about all drivers, many register settings, lots of stuff that can potentially cause problems. Doubt the hard drive was seriously affected, but who knows?

Ross

Don't know what else to do. ?????????

[rsfrid Junior Member Find all posts View Profile Close rsfrid]

Don't know what else to do. ?????????

You don't say. Did you try these things?

Didn't see your responses in the quoted message, sorry. I guess if you can't get beyond those listed things, then you're hosed. Look at the bright side: with a new hard drive (try one of the new 10,000 rpm SATA drives) it will be much faster. Also consider Vista Premium as an alternative to XP. You'll want at least 4 gigs of RAM though to run Vista very fast and flawless. I have 2 machines with versions of XP and one with Vista. The Vista machine runs circles around the other two (which are still very fast.) If you opt to keep XP (that's perfectly alright) then update to SP3 before adding any software. It runs much better. I'd still upgrade the hard drive as a minimum and be sure you have at least 2 gigs RAM.

Ross