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I want to share with all of you how Trip Advisor (TA) has treated me.
As a member on a free site they will allow you to post comments and reviews on their site. At first they seemed like a good site. As time went on for me, I began to see right through them. Actually, they are a controlling good ole boy network. They have total control. If one would post a comment they don't like they will pull the"closed topic" card. You can no longer comment.! There have been many topics with over 50 comments and when it gets too hot in the kitchen they say, "all that can be said has been said" and close it because they don't like what they hear!! What? With that many comments it would reason that because so many people have responded it is a hot topic and let's hear from everyone that wants to speak.
Sometimes they will delete the whole topic claiming some topics do not meet their standards (control) but they leave topic in the listings. However, they leave the comments to that topic so if you are reading it ,it makes no sense because of no topic ! Why not shut down the whole topic/thread ?
They used to have a question at the end of a review, "was this review helpful ? click yes or no. Well, after people were using the "no" feature too much for them
they removed no but left yes (control again). If you can only answer yes how fair is that? Remove both!!!!!!
There are two main questions on their site. This occupies two of their most popular forums.
#1 How do you contact TA ?
To contact TA you have to jump through hoops and answer questions to find the "Contact Us " button. All the while they claim there is 144 ways to "contact us" if you just look. IF you can find the contact button all you get is the same cookie cutter generated email answer.Thank you bla bla bla. Try their phone # ? Again some generated bla bla bla answer and to leave a message you must know part of the spelling of someone who (works ?) there ! Try their fax # ? It's not a fax, it just rings and rings. And, even if you use snail mail, they never answer. So many people have asked why not have a very visable contact area maybe on the first page maybe in a different color or flashing to make it easy to find but they refuse.(control) Here is where I got trashed. After another complaint of how to contact them I answered that they didn't want to be contacted. Well ! Control took over then ! They said I was making policy and representing TA and they BANNED me, really! I can't make policy for their site. That"s stupid !
#2 Where is/what happened to my review ?
Their standard answer, did you respond to an email from TA? Tell them that up front. They will take down reviews they don't like.(CON...) They are driven by places that pay them so the places will look good. Go there sometime and see the bias.
They ask for help to make their site better but turn most of them down. They operate like they are stuck in the 90s. I mean tech stuff that is so simple that one would think they just started out. If they don't like the idea.....down it goes ! One of their answers, " been asked before ". CONTROL
They have no idea how many people just quit on them and move on. People don' t want to hunt all around to contact them. People want real answers from real people. If someone wants to know what happened to their review give them an answer they can sink their teeth into. No one wants bla bla bla.
Then, there is one member (not staff ) that thinks they have to answer almost everything that comes to that site. That is so overdone !
They have taken away my freedom of speech. They have indorsed censorship.
Now to close. After banning me from their site, they send me a email THAT ASKS ME TO GO TO WORK FOR THEM !
Sorry, I won't be controlled!
As a member on a free site they will allow you to post comments and reviews on their site. At first they seemed like a good site. As time went on for me, I began to see right through them. Actually, they are a controlling good ole boy network. They have total control. If one would post a comment they don't like they will pull the"closed topic" card. You can no longer comment.! There have been many topics with over 50 comments and when it gets too hot in the kitchen they say, "all that can be said has been said" and close it because they don't like what they hear!! What? With that many comments it would reason that because so many people have responded it is a hot topic and let's hear from everyone that wants to speak.
Sometimes they will delete the whole topic claiming some topics do not meet their standards (control) but they leave topic in the listings. However, they leave the comments to that topic so if you are reading it ,it makes no sense because of no topic ! Why not shut down the whole topic/thread ?
They used to have a question at the end of a review, "was this review helpful ? click yes or no. Well, after people were using the "no" feature too much for them
they removed no but left yes (control again). If you can only answer yes how fair is that? Remove both!!!!!!
There are two main questions on their site. This occupies two of their most popular forums.
#1 How do you contact TA ?
To contact TA you have to jump through hoops and answer questions to find the "Contact Us " button. All the while they claim there is 144 ways to "contact us" if you just look. IF you can find the contact button all you get is the same cookie cutter generated email answer.Thank you bla bla bla. Try their phone # ? Again some generated bla bla bla answer and to leave a message you must know part of the spelling of someone who (works ?) there ! Try their fax # ? It's not a fax, it just rings and rings. And, even if you use snail mail, they never answer. So many people have asked why not have a very visable contact area maybe on the first page maybe in a different color or flashing to make it easy to find but they refuse.(control) Here is where I got trashed. After another complaint of how to contact them I answered that they didn't want to be contacted. Well ! Control took over then ! They said I was making policy and representing TA and they BANNED me, really! I can't make policy for their site. That"s stupid !
#2 Where is/what happened to my review ?
Their standard answer, did you respond to an email from TA? Tell them that up front. They will take down reviews they don't like.(CON...) They are driven by places that pay them so the places will look good. Go there sometime and see the bias.
They ask for help to make their site better but turn most of them down. They operate like they are stuck in the 90s. I mean tech stuff that is so simple that one would think they just started out. If they don't like the idea.....down it goes ! One of their answers, " been asked before ". CONTROL
They have no idea how many people just quit on them and move on. People don' t want to hunt all around to contact them. People want real answers from real people. If someone wants to know what happened to their review give them an answer they can sink their teeth into. No one wants bla bla bla.
Then, there is one member (not staff ) that thinks they have to answer almost everything that comes to that site. That is so overdone !
They have taken away my freedom of speech. They have indorsed censorship.
Now to close. After banning me from their site, they send me a email THAT ASKS ME TO GO TO WORK FOR THEM !
Sorry, I won't be controlled!
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