There is only one Profeco so be careful who you deal with!

[taffy19 Gold Contributor Find all posts View Profile Close taffy19]

There are scam artists out there who make you believe that they are calling you from Profeco. Profeco is a consumer agency in Mexico but they will handle timeshare fraud complaints also.

Profeco is very understaffed so they will never ever make cold calls to supposedly help you with a timeshare you have bought and are trying to unload. They buy your name from a list broker.

Profeco has a website in multiple languages but it is very hard to navigate and even find a valid phone number or email address.

http://www.profeco.gob.mx/english.htm

Trip Advisor is a better source for the latest phone number and email address as I finally found it here.

http://www.tripadvisor.com/Travel-g1...omplaints.html

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Thanks for posting this info.

PLEASE be sure to go to the correct website…scammers give a link that is one letter or digit off….hard to tell the real one from the fakes.