Grand Mayan "Studios"

[ptprism Member Find all posts View Profile Close ptprism]

We got fooled into exchanging our home studio unit for a "studio" unit at the Grand Mayan in Nuevo Vallarta. Upon check-in we were shocked to find out we had been given a hotel room.When we complained, they told us that's what they call a studio...but every Mayan property was different.

However, when questioning the exchange company they said they run into that problem at Mayan frequently because theMayan calls all their hotel units "studios" and that some are, and others are simply what most people would call hotel rooms.

So--finally-- here is my question--Does anyone know if the Mayan Palace in the Marina in Puerto Vallarta has actual studios (with coffee maker, microwave, fridge, etc.) or if their "studio" is also a hotel room as it is in Nuevo Vallarta? Their website does not differentiate.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Send a PM to Pat H - I believe she would know.

Is the "Mayan Palace at the Marina" a different property then the Mayan Palace Nueva Vallarta which is on the same property as the GM? The Sea Palace is also on that strip with a few full ownership Grupo Mayan condos in between.

I only know that the GM NV studios are hotel rooms as they have no coffee maker or refrigerator....annoying!
I would DEMAND your exchange company upgrade you to a 1BR at GM or MP NV for their 'deception' - if u don't ask, you will not get.

We really enjoy the GM NV and have visited twice with plans to return.

[pittle Senior Member Find all posts View Profile Close pittle]

I own 4 weeks at the Mayan Palace and 2 at the Grand Mayan.

The units are called Suite (1-bedroom), Master Room (hotel unit) and Master Suite (2-bedroom lock-out). The Master Room does not have a refrigerator, microwave, or coffeemaker. It is basically a hotel room.

Acapulco was the only Mayan Palace that had a “Studio” unit that had what you are describing as a “Studio” unit. They tore the Crown Suites building down several years ago. The 2-bedroom units in Acapulco did have a 1-bedroom side with the kitchen area, but the Studio/Master Room side had a bedroom, bathroom and a sitting room, but there was not a microwave, refrigerator, or coffeemaker. These have also been torn down for the new 2-bedroom units.

So…………to answer your question……. There are no real “studio” units at any Mayan Palace or Grand Mayan. If I am staying in a Master Room, we buy a Styrofoam ice chest when we get there & I take my trusty stainless steel percolator so that we can have beverages in our room.